Hi everyone,
I recently built a new PC, and I am having issues with playing system audio when using the Helix as my soundcard. I did not have this problem with my old system, so I know that it isn't a hardware issue. When I first open my DAW after I boot up my computer, or watch YouTube videos, the audio will not play until I either disconnect and reconnect the USB cable multiple times or disable/enable in the playback devices window. It will then work for awhile, but if I leave the computer idle for any more than 5 minutes the problem returns.
I have played with the sample rate, reinstalled the drivers, and checked the usb cable, and nothing seems to be helping. I have no idea what else to try, so if anyone has experienced similar issues or knows what the problem might be, I would appreciate any suggestions.
Thanks in advance,
Tyler.