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Beojiko

Amplifi 75 doesn't pick up guitar signal all of a sudden?

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The amp works fine because I can use it to play music from my ipod - but it it's stopped working for the purpose I got it for, playing guitar. I've had it for about a week and I could play guitar through fine until yesterday. I can hear the cable noises from plugging it into jacks and when I tap on it, but when I play the strings (yes I made sure my volume's up) nothing comes out. Here's what I did to make sure it's a problem with the amp and not my equipment.

-Used multiple guitars

-Used multiple cables

-Updated the firmware

-Turned the amp on and off multiple times

Does someone know how to fix this? Help please!

 

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Did you try the guitar on another amp?

 

It is strange you can hear the popping noises from touching the cable but not the guitar.

 

Do you have active pup's? if so change the battery.

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Yes, I regular play my guitar on another amp for my jazz band and it works perfectly fine. And no, I don't have active pickups. And like I said, I used multiple guitars on the amp so it is EXTREMELY unlikely it's a problem with my guitar. Gonna give the amp another day or two to see if I can fix it or I'll return it and get a more reliable amp (the bluetooth disconnecting every 30 seconds when I use the app is obnoxious, which I could put up with if the amp worked).  

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I guess I should try the factory reset, but I can't find anywhere how to do this on the 75, just the 100x?

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Found how to do factory reset, did it, and it didn't fix anything. Reverted to an older firmware and that didn't fix it either. Am planning on returning the amp tomorrow.

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Sorry, I missed -multiple guitars form your first post.

 

I doubt this is your issue, but I will throw it out there anyway just in case, you do know the volume knob has 2 functions?

 

Master volume and guitar level. Pushing the knob will toggle between the 2.

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