cookiedude86 Posted January 5, 2015 Share Posted January 5, 2015 Hi guys, I've recently purchased an FX100 and I'm still getting to grips with it's functions. One thing I have noticed is that I cannot load particular styles of tones. For example I can load the country tones, but not blues, metal or rock - I instead get a load failure message with an error code "0xffffff". I've raised this with tech support but as they've advised 3 business days I thought I'd have a try on here too. I'm running it on iOS8 on an iPad which I know can be problematic at the best of times, but I'm hoping there is a quick fix I've not thought of. Apologies if this is in the wrong section. Any support out there would be appreciated Cheers Quote Link to comment Share on other sites More sharing options...
Triryche Posted January 6, 2015 Share Posted January 6, 2015 When you say load tones, are you referring to the tone match or a preset? Quote Link to comment Share on other sites More sharing options...
cookiedude86 Posted January 6, 2015 Author Share Posted January 6, 2015 So on the app I go to "my tones" and of the list given there are blues, country, FX, indie, Jazz etc., and only some of those I have access to, the others given the aforementioned error code. Any thoughts? Quote Link to comment Share on other sites More sharing options...
Triryche Posted January 6, 2015 Share Posted January 6, 2015 Can you post a screenshot? In "My Tones" in the app, I only see tones I have tweaked and saved to "My Tones". Quote Link to comment Share on other sites More sharing options...
cookiedude86 Posted January 7, 2015 Author Share Posted January 7, 2015 Apologies if this posts multiple times, i seem to be having a problem sending a reply. Screenshot attached Thanks guys Quote Link to comment Share on other sites More sharing options...
cookiedude86 Posted January 7, 2015 Author Share Posted January 7, 2015 Sorry! Screenshot attached... Quote Link to comment Share on other sites More sharing options...
Triryche Posted January 7, 2015 Share Posted January 7, 2015 I don't see a screenshot yet. Quote Link to comment Share on other sites More sharing options...
cookiedude86 Posted January 7, 2015 Author Share Posted January 7, 2015 Thats odd, I definitely attached. Here's a third attempt Quote Link to comment Share on other sites More sharing options...
Triryche Posted January 7, 2015 Share Posted January 7, 2015 3rd time's a charm?? My guess is, these are tones you saved to "My Tones", and maybe the failure is due to a poor/lost Bluetooth connection. Those names are default names from the factory presets. When this happens, are you able to see all 100 presets if you navigate back to the hardware view? Quote Link to comment Share on other sites More sharing options...
cookiedude86 Posted January 7, 2015 Author Share Posted January 7, 2015 I believe so yes, in that when i've synch'd between iPad and FX100 I have 25 banks each with four presets (A-D), currently with the names of songs. In playing about with those I haven't come across one I cannot load just yet. So assuming a poor/disrupted bluetooth connection is the reason for the above error, how might I go about amending? I'll stress that this is a consistent error message, on the same settings, every time I try to use them. Quote Link to comment Share on other sites More sharing options...
cookiedude86 Posted January 7, 2015 Author Share Posted January 7, 2015 One thing ticked off my to-do list! Deleting my app and reinstalling appears to have done the trick. Thanks Triryche, you're a huge help. Thanks Quote Link to comment Share on other sites More sharing options...
Triryche Posted January 7, 2015 Share Posted January 7, 2015 Cool!! That was gonna be my next suggestion. No prob!! Happy Tweaking!! Quote Link to comment Share on other sites More sharing options...
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