Sandman1832 Posted April 22, 2015 Share Posted April 22, 2015 I moved to another state and purchased a new laptop because my other one got damaged during the move. I reinstalled podfarm and updated to 2.57 and my driver and license updated. I have all my software installed onto an external hard drive as well so if something happens to my computer I can easily access my software. I went to reinstall the platinum update and it says c:ProgramDataLine 6L6TWXYL6TWXY.dll: unknown version. I am not sure why this happened and can't get it to install. I checked line 6 monkey for the purchased software and nothing. I have the platinum update software on my external hard drive and even went as far as trying installing it to my laptop and still no install on update. My computer has Windows 7 Ultimate and so did my other laptop. I'm at a loss. :( Quote Link to comment Share on other sites More sharing options...
Brazzy Posted April 22, 2015 Share Posted April 22, 2015 You should do a support ticket if you haven't already. Quote Link to comment Share on other sites More sharing options...
Triryche Posted April 22, 2015 Share Posted April 22, 2015 What version of POD Farm Platinum do you have? Do you purchase an i-Lok or Hardware Independent license? Quote Link to comment Share on other sites More sharing options...
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