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virtual capo on workbench problem


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When I try to simulate a virtual capo ex: on second fret, there is a pitch on each string??


I open Workbench>select all the strings> setup to 1 step highter. And it's really bad because I hear a pitch "shift". But the parallel pitch is OFF



But when I do this direct with the knobs on the guitar is good and no pitch?


But the tuner give the same tuning on both setup



Thanks to help


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