debunne Posted November 13, 2015 Share Posted November 13, 2015 Just trying to install the HD metal pack i just bought, but my HD500X wont appear in license manager, checked all the firewalls and tried all the USB ports, no dice. Any solutions? Am i Missing something, All firmware/Software is fully updated. Quote Link to comment Share on other sites More sharing options...
BillBee Posted November 13, 2015 Share Posted November 13, 2015 Does the L6 Monkey see the HD? If it does see if everything has green ticks or you might need to let it update the drivers and firmware. 1 Quote Link to comment Share on other sites More sharing options...
debunne Posted November 13, 2015 Author Share Posted November 13, 2015 Just ran all my updates in monkey again, still nothing unfortunately. OSX el cap, FYI. i noticed theres been some problems outside of this particular one with el cap, any other suggestions my friend? thanks much for the reply. Quote Link to comment Share on other sites More sharing options...
afedericojr Posted November 21, 2015 Share Posted November 21, 2015 Did you find out anything about this not running on OSX El Capitan? I didn't realize it would not show as a device to be authorized in the License Manager (I have 1.09). I just purchased the HD Model Pack and cannot use it since the device is not found. Please help. Quote Link to comment Share on other sites More sharing options...
toonsms Posted November 21, 2015 Share Posted November 21, 2015 I used a Windows machine to get drivers updated and license installed. HDEdit works in El Cap after that. Quote Link to comment Share on other sites More sharing options...
cmchuron Posted May 10, 2022 Share Posted May 10, 2022 Same problem here. Pod HD 500x not seen in license manager. Running Windows 10. All drivers and firmware updated. Opened support case, but in the meantime, looking for help from community. Thanks. Quote Link to comment Share on other sites More sharing options...
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