PeterHamm Posted January 6, 2016 Share Posted January 6, 2016 Help me out, gurus.I have a couple Helix (Rack) patches I want to upload so people can use them if they want. I can upload, but they don't appear and I can't edit any of the fields (these patches require specific instructions). I don't even get a screen to give me a chance to... Is it because It's from a Helix Rack and the system doesn't know how to classify that yet? Quote Link to comment Share on other sites More sharing options...
GlennDeLaune Posted January 6, 2016 Share Posted January 6, 2016 Love your video Peter. Awesome!! Quote Link to comment Share on other sites More sharing options...
silverhead Posted January 6, 2016 Share Posted January 6, 2016 I think it just may take some time for uploads to propogate and be recognized. As far as I know Helix and Helix Rack tones are fully compatible so I don't think there's any classification issue. If your upload appeared to be successful I expect we'll see them there soon. .... but I may be completely wrong about this..... :) Quote Link to comment Share on other sites More sharing options...
PeterHamm Posted January 6, 2016 Author Share Posted January 6, 2016 I think it just may take some time for uploads to propogate and be recognized. As far as I know Helix and Helix Rack tones are fully compatible so I don't think there's any classification issue. If your upload appeared to be successful I expect we'll see them there soon. .... but I may be completely wrong about this..... :) Yeah, but I don't ever even get any kind of screen to input my info, just the patch upload. My patches are useless without instruction. Quote Link to comment Share on other sites More sharing options...
silverhead Posted January 6, 2016 Share Posted January 6, 2016 I still don't see your Helix patches on Customtone so perhaps there is a website problem. Can't help you there. But I have seen your patches in another post (http://line6.com/support/topic/17643-acoustic-and-electric-at-the-same-time-with-helix/?do=findComment&comment=130426) and I have to say that your detailed explanation and video is hugely helpful and probably wouldn't be accommodated in Customtone even if it were working properly. I think what you've done in the other post is what you (hopefully) will continue to do. Perhaps a link to the 3rd-party website descriptions in the Customtone comments area would be supported? I don't know. Quote Link to comment Share on other sites More sharing options...
PeterHamm Posted January 6, 2016 Author Share Posted January 6, 2016 I still don't see your Helix patches on Customtone so perhaps there is a website problem. Can't help you there. But I have seen your patches in another post (http://line6.com/support/topic/17643-acoustic-and-electric-at-the-same-time-with-helix/?do=findComment&comment=130426) and I have to say that your detailed explanation and video is hugely helpful and probably wouldn't be accommodated in Customtone even if it were working properly. I think what you've done in the other post is what you (hopefully) will continue to do. Perhaps a link to the 3rd-party website descriptions in the Customtone comments area would be supported? I don't know. Thanks, I was, in fact, hoping to link to the article with the explanation. I think it's because Helix Rack isn't in the system. Quote Link to comment Share on other sites More sharing options...
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