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Computer does not recognize amplifi TT


deathrash
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So I bought the amplifi TT and plugged it into my new laptop (Asus zenbook 305) but it doesn't recognize the TT. Can anyone help? I bought it for the purpose of silent playing and recording, but I can't get any recording done if my laptop doesn't recognize the TT. I'm trying to record it with Cubase it came free with. I've downloaded the Line 6 monkey but there isn't an amplifi option. 

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Just for clarification, after running Line 6 Driver2 AMPLIFi Audio v1.76 Installer.exe and then after launching the Line6 Updater, the Line6 Updater does not see it??

 

If so I would try a different UBS cable just in case, if you still have issues, give support a call or submit a ticket.

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