Pittster1970 Posted April 21, 2016 Share Posted April 21, 2016 so my 10 day old Helix has a dodgy footswitch (number 9), occasionally does not latch on & off. very intermittent. for every 10 times you press it, maybe once it wont either switch on or off. so back to the shop it goes. Andertons aren't getting any more stock until end of May at earliest. depressing! Quote Link to comment Share on other sites More sharing options...
phil_m Posted April 21, 2016 Share Posted April 21, 2016 If you know Andertons isn't getting any in until May, you may want top open up a support ticket with Line 6 before trying to do a return. They may be able to help you faster than you think. Quote Link to comment Share on other sites More sharing options...
Pittster1970 Posted April 21, 2016 Author Share Posted April 21, 2016 thank you for the advice. to be honest, as it's new I'd rather have a replacement rather than a repair. it looks like nobody in the UK has them in stock at the moment, Quote Link to comment Share on other sites More sharing options...
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