jegler Posted August 27, 2013 Share Posted August 27, 2013 If I do a Google search for, say, "hd500 carry case" or "dream rig problems" I get many hits that I can then go investigate, but I can never "login" to respond or interact with those posts. Even though I'm already logged in. If I do a search of those exact terms from within the Line 6 forums I get "no results" on pretty much anything I type in. What the heck? This happens on my Mac at home and on my PC at work. Obviously I can start a new topic, but I simply cannot reply to other peoples posts, and the content seems to be pretty wan. Pretty useless. Quote Link to comment Share on other sites More sharing options...
phil_m Posted August 27, 2013 Share Posted August 27, 2013 Line 6 switched over to new forum software a number of months ago, and in doing so had to orphan the old forums. Those forums, however, still appear in Google searches, and they are still viewable in read-only format. But they are no longer active, so that's why you can't reply to those posts. Quote Link to comment Share on other sites More sharing options...
silverhead Posted August 27, 2013 Share Posted August 27, 2013 When logged in to these forums, and from within the forum, you can start a new post (as you've just done) or reply to any posts you see. The Search function in these forums can certainly use some improvement, but it's useable. The most important thing to note about using google to search the forums is that it will show you all historical and archived posts. Most of these are old and outdated, meaning the post is no longer active to be replied to, or the topic under discussion is no longer relevant. For instance, the Line 6 user forums underwent a complete overhaul several months ago. Posts older than that are inactive and can't be replied to by anyone, although they may contain useful historical information on a read-only basis. Perhaps that's what google is showing you. If you log in here, and do your forum work within here rather than from google, it should work OK for you. Quote Link to comment Share on other sites More sharing options...
jegler Posted August 27, 2013 Author Share Posted August 27, 2013 Well that explains a lot. As disappointing as that is, (There are a number of old posts that needed updating or were just erroneous) I can live with that. Thanks for the explanation. Quote Link to comment Share on other sites More sharing options...
silverhead Posted August 27, 2013 Share Posted August 27, 2013 Old posts won't be updated, and the existence of 'erroneous' posts shouldn't be disappointing. For one thing, they may not have been erroneous at the time - product features and behaviour changes with each new firmware release. Also, it is a user forum; users (myself included) are sometimes just plain wrong. It would be a really unworkable forum if Line 6 needed to hire and fully train as many administrators as would be required to ensure that no false information was ever posted, and to maintain the full archive of historic posts to remain accurate. Can you imagine the resources required to do that? Quote Link to comment Share on other sites More sharing options...
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