Williamlavon Posted August 29, 2013 Share Posted August 29, 2013 Hello, Just got the HD500 back from the shop where it had an internal power supply problem repaired. So now it "works" but the footswitches don't do anything - you can tap them all day and nothing changes. Turning the Presets knob will change the presets but not the switches and the pedal doesn't do anything either. I held the Left button down while powering up and that didn't help. Any ideas? Thanks Quote Link to comment Share on other sites More sharing options...
stumblinman Posted August 29, 2013 Share Posted August 29, 2013 Sounds like the left a ribbon cable unplugged inside. You can crack it open yourself by removing all the outer edge screws and looking for a cable unattached, or you can take it back to the shop and let them do it. A ribbon cable disconnected is my guess. I believe if you do it yourself it voids the warranty though. How old is your HD? 1 Quote Link to comment Share on other sites More sharing options...
bjnette Posted August 29, 2013 Share Posted August 29, 2013 It is only a few screws and no seal so long as you have correct fitting philips head screwdriver attachment to your screw gun will take 2 mins. Goes back easy too as everything is fixed inside. No way to say if still under warranty that it has been unsealed, so long as you don't leave tell tale marks on the screws with ill fitting driver LOLOL. You'l find the ribbon cable. It'l be obvious. and is my guess too, no need to boot her up and test before reassembly. Just reassemble as you found it. 1 Quote Link to comment Share on other sites More sharing options...
charney Posted September 3, 2016 Share Posted September 3, 2016 Thanks for the above. I had the same problem with a 6 year old HD500, after bringing mine up a staircase on a hand truck with other equipment too many times to count. The ribbon connector had worked loose. It took all of 5 minutes to fix. 1 Quote Link to comment Share on other sites More sharing options...
Metalal5150 Posted September 9, 2016 Share Posted September 9, 2016 Yup all above right. Around 5-8 mins fix . Depending on how good you are with the Phillips screwdriver . :) IF this indeed is a cable not plugged in to the main circuit board then undo all the screws ( leaving two in the middle done up cos they only hold the inside reinforcement bar ) then locate the TAPE style looking wire and reconnect to the main board. Make sure you lick the metal water tap before the job to get rid of the static electricity from your body .STATIC can easily damage the CPU's and other components !!! Try not touching the inside elements as well ! JOB DONE!!! Respect Quote Link to comment Share on other sites More sharing options...
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