newimage Posted December 11, 2016 Share Posted December 11, 2016 Greetings! Had my first gig with the helix and overall enjoyed it's interplay within my set up. I created about 6 presets that I used throughout the night using the 4 cable method with my Bogner Shiva 20th anniversary. I did create a few presets that had a preamp model instead of using my own preamp and I'm starting to think that this may be the route I will be travelling. The amp seemed to be more vibrant and up front. Nonetheless here is my question: when I engage the channel switch in my bogner using the ext switch from the helix to the second channel (lead channel) I have a volume drop in my lead channel. This is not its normal reaction to channel switching. Almost like it compresses the channel and I can't get it to open up the way it reacts when it is not connected to the helix. What am I doing wrong? Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted December 12, 2016 Share Posted December 12, 2016 Can you post a screen shot of your patch so we can see how you have things routed in your signal paths? Quote Link to comment Share on other sites More sharing options...
newimage Posted December 13, 2016 Author Share Posted December 13, 2016 Can you post a screen shot of your patch so we can see how you have things routed in your signal paths? Helix is at rehearsal space right now but will do...thanks for your response. Actually found this thread.... http://line6.com/support/topic/16421-when-using-the-4-cable-method-i-have-a-loss-of-gain-on-my-crunch-channel/ Kinda describes exactly what I'm having problems with. Quote Link to comment Share on other sites More sharing options...
newimage Posted December 14, 2016 Author Share Posted December 14, 2016 Can you post a screen shot of your patch so we can see how you have things routed in your signal paths? K was supposed to pick up my helix 2night but didn't make it! Let me describe my typical chain. Volume, Noise gate, compressor, Loop 1 ( Bogner Shiva ), delay, reverb. I also have a bb preamp on loop 2. The crunch channel is assigned to a switch and I also have the boost assigned to another switch. The path does not have any IR's as I'm running it to a Radial Headload and then from there to front of house-I have a Bogner cube as a monitor for on stage (the headload has cab simulators). Clean channel sounds great as it should volume wise, engage the 2nd channel and there is the gain channel but the volume drops somewhat and does not provide the rip and roar I'm accustomed too! Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted December 14, 2016 Share Posted December 14, 2016 In Global Settings>Ins/outs>Send/Returns, check to see if they are set to instrument or line level. Is the volume drop apparent in FOH and your Bogner cube monitor? If you plug in headphones into the helix, is the volume drop apparent there? Quote Link to comment Share on other sites More sharing options...
tommasoferrarese Posted December 14, 2016 Share Posted December 14, 2016 Do you experience the same volume drop if connected straight from the guitar to the loop, switching channel? Couldn't it be that the power amp sets itself differently for each channel? Quote Link to comment Share on other sites More sharing options...
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