MolchMon Posted December 27, 2016 Share Posted December 27, 2016 Howdy All, Just updated to Helix Rack 2.11. All is well except for one slight issue: the new amp models are not populating in the PC editor. The Archetype Clean, Lead and Litigator populate in the Helix device's display, but not in the editor. Any suggestions? Thanks, MM Quote Link to comment Share on other sites More sharing options...
zooey Posted December 27, 2016 Share Posted December 27, 2016 Are you sure you updated the editor too? Quote Link to comment Share on other sites More sharing options...
phil_m Posted December 27, 2016 Share Posted December 27, 2016 You're using an old version of the editor. It needs to be updated to 2.11 as well. Quote Link to comment Share on other sites More sharing options...
MolchMon Posted December 27, 2016 Author Share Posted December 27, 2016 Aha! Thanks so much for the help. Is it possible to update the editor only and not the Helix Rack (which appears to have updated successfully)? Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted December 27, 2016 Share Posted December 27, 2016 Aha! Thanks so much for the help. Is it possible to update the editor only and not the Helix Rack (which appears to have updated successfully)? Yes, just download and install the latest version of the 'Helix' app. Once it is installed you will have the latest version of the Updater, Editor, and driver. You are done. Do NOT run the Updater, that is the part of the operation that updates the firmware and you already did that. Quote Link to comment Share on other sites More sharing options...
MolchMon Posted December 27, 2016 Author Share Posted December 27, 2016 Thanks. Did that. App still not updating. Quote Link to comment Share on other sites More sharing options...
MolchMon Posted December 27, 2016 Author Share Posted December 27, 2016 Got it. Never mind. I'm an idiot. Please ignore. Thanks for the help. MM Quote Link to comment Share on other sites More sharing options...
zooey Posted December 27, 2016 Share Posted December 27, 2016 Maybe uninstall the app first, if installing over the existing version isn't working for you. It has for most people, including me. You're sure you have the right installer version? Quote Link to comment Share on other sites More sharing options...
MolchMon Posted December 27, 2016 Author Share Posted December 27, 2016 Thanks for all the assistance. It worked perfectly. I'm j u s t a l i t t l e s l o w s o m e t i m e s. I'm one of those morons who, if things are not spelled out with perfect absolute clarity, I'll screw it up. https://molchmon.bandcamp.com/album/american-death-star Quote Link to comment Share on other sites More sharing options...
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