RD1967 Posted August 3, 2017 Share Posted August 3, 2017 I just bought the Helix and I'm loving it. In fact, I've been having so much fun with it I forgot I had a variax guitar.....so, I pulled out the Variax and I can make changes on the guitar but the software is not connecting. Has anybody else seen this problem that has a solution? Before you answer please know that I have the Helix set up for "Multi - Guitar, Aux, Variax" -Ron Quote Link to comment Share on other sites More sharing options...
silverhead Posted August 3, 2017 Share Posted August 3, 2017 What type of Variax do you have? Helix is compatible (over VDI) with Variax JTV and later models. It is not compatible with earlier models up to and including Variax 700. Similarly, Helix with the latest firmware operates as a Workbench HD interface for the same models. Quote Link to comment Share on other sites More sharing options...
RD1967 Posted August 3, 2017 Author Share Posted August 3, 2017 I have the JTV 69S model. I do see on the Helix software where I can make changes to the Variax. Does this completely replace the workbench software? Quote Link to comment Share on other sites More sharing options...
amsdenj Posted August 3, 2017 Share Posted August 3, 2017 You need to be using WorkbenchHD, not Workbench (which is for the older Variax models). Helix will allow your JTV to interface with WorkbenchHD, to customize guitar models. But it does not yet support Variax firmware upgrade, you need to still use the old WorkbenchHD USB interface to do that with Line6 Monkey. Quote Link to comment Share on other sites More sharing options...
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