cerretan Posted February 22, 2018 Share Posted February 22, 2018 Happy to have my new Helix but....the UNDO does not work! I keep thinking it's user error. I've called into Line6 support at least 6 times. No help there. My problem is once I lay down a loop. It plays......forrreeeeeeeevvvveeeerrrrrr......I hit Undo, it keeps playing. I hit UNDO for 20 seconds, it still plays. I hit Start/Stop, and then UNDO, it keeps playing. I hit overdub in and then UNDO, it keeps playing. I hit ovedub out and then UNDO, it keeps playing. I called a long time user of the Helix and had him take a look at it. No change. ARRGGHHH!!!! Has anyone had this issue or is this a bug??? Thank you! Quote Link to comment Share on other sites More sharing options...
silverhead Posted February 22, 2018 Share Posted February 22, 2018 Are you perhaps confusing UNDO with Erase? The UNDO function only operates on overdubs, not the original pass of the the recorded loop. If you want to completely erase a loop (undo the original pass of the recording) you need to record a new silent loop, or power cycle the device. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted February 23, 2018 Share Posted February 23, 2018 Happy to have my new Helix but....the UNDO does not work! I keep thinking it's user error. I've called into Line6 support at least 6 times. No help there. My problem is once I lay down a loop. It plays......forrreeeeeeeevvvveeeerrrrrr......I hit Undo, it keeps playing. I hit UNDO for 20 seconds, it still plays. I hit Start/Stop, and then UNDO, it keeps playing. I hit overdub in and then UNDO, it keeps playing. I hit ovedub out and then UNDO, it keeps playing. I called a long time user of the Helix and had him take a look at it. No change. ARRGGHHH!!!! Has anyone had this issue or is this a bug??? Thank you! Are you perhaps confusing UNDO with Erase? The UNDO function only operates on overdubs, not the original pass of the the recorded loop. If you want to completely erase a loop (undo the original pass of the recording) you need to record a new silent loop, or power cycle the device. You can erase the original loop by hitting Stop (not Out/In Overdub). Then hit record again (round icon) and you will be recording a fresh loop. Quote Link to comment Share on other sites More sharing options...
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