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Relay G10 Not Syncing


Bumper166
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Hello, I just purchased the G10 Transmitter and Base yesterday, and I am having trouble getting it to sync.

 

I followed the simple instruction in the manual to get started, but it still will not sync.

 

- Transmitter is fully charged (green light is solid)

- I have done all of the firmware updates.

- Base unit just sits there with the "white light" halo.

- Tried it with my Ovation Gutar while the halo is white, does not transmit a signal.

 

How do I get the base unit and transmitter to sync ?

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