alexborges Posted May 14, 2013 Share Posted May 14, 2013 Hi team!I bought a POD HD500 on 04/27/2013 at SamAsh Dolphin Mall (Miami/FL). I'm trying to register at Line 6 website, but without success. This following error appears: There was an error ESN could not be verified. Please confirm the supplied USN. ( Error: 523) No Products Registered Register your Product Product: POD HD500 Serial # (21)P5C___________(TYPING CORRECTLY)Date Purchased: 04/27/2013 (MM/DD/YYYY) Where did you purchase Other / Samash p.s. I already try to type a lot... tried with (21)... without ()... 1 Quote Link to comment Share on other sites More sharing options...
toneman2121 Posted May 14, 2013 Share Posted May 14, 2013 just to corroborate i use the 21 first when i registered. at least that's the way it appears on my account page. was your pod all packed up nicely like it was unopened? hopefully they didn't sell you one that was returned and the guy already registered it. does every thing else work? you know check for updates and stuff like that there? go back to sam ash and tell them so you don't get stuck trying to figure this out. you still have a couple of weeks for the return policy. Quote Link to comment Share on other sites More sharing options...
magli Posted June 17, 2020 Share Posted June 17, 2020 I have the same issue. I'm trying to register my POD HD500 and this Error appear. I don't know what to do. Quote Link to comment Share on other sites More sharing options...
hurghanico Posted June 17, 2020 Share Posted June 17, 2020 8 hours ago, magli said: I don't know what to do. Have you already tried to insert the s/n without parenthesis? If it doesn't work, open a support ticket to speak directly with the Line6 official support guys. https://line6.com/support/tickets/ _______________________________________________________________________________________________________________________________________________________________________ All about POD HD500/X help and useful tips Quote Link to comment Share on other sites More sharing options...
Bass-Monster Posted March 31, 2021 Share Posted March 31, 2021 problem solved everyone!!! ok first those numbers in parentheses note; DO NOT TYPE THE PARENTHESES! ONLY THE NUMBER BETWEEN THE PARENTHESES no space then add the rest of the sn DONE... i too was having same issue until i said ehh let me try it this way. all good now Quote Link to comment Share on other sites More sharing options...
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