amsd Posted April 22, 2019 Share Posted April 22, 2019 I own a Line 6 UX2 interface that has always worked well. Now, from time to time, it has not been recognized, I have experimented with several computers, I have experimented with several USB cables, I have experimented with several programs and drivers and the result is always the same, the Line 6 UX2 is not recognized, the livel pointers to 36 when connected to USB. This way I wonder if they have an idea to solve my problem. Best regards, Quote Link to comment Share on other sites More sharing options...
pietro70 Posted May 4, 2019 Share Posted May 4, 2019 I have exactly same problem to my UX 2...Please solve problem (LINE 6)...I think Im gonna chance to Focusrite interface... Quote Link to comment Share on other sites More sharing options...
amsd Posted May 10, 2019 Author Share Posted May 10, 2019 And there must be more users as same problems, but Line 6 apparently has no answer for this case. Attached is the answer that Line 6 gave me. "Hi -this looks like a hardware issue, if you tried with multiple computers, cables etc -if you still can access the UX2 via Line6 Monkey try to reinstall the USB Firmware but if it is not shown in Monkey there's not much you can do -did you install the driver? https://line6.com/software/readeula.html?rid=6501 after the installation is there an error message in the WIndows device manager? if you get an error 39 message, it can be the activated Core Isolation in the Security system-preferences of Windows10 I set it to off as a test -screenshot attached how to get there: https://my.hidrive.com/lnk/XpACuei7" Quote Link to comment Share on other sites More sharing options...
amsd Posted May 28, 2019 Author Share Posted May 28, 2019 Good night. Can anyone get the datasheet from the Line 6 UX2 electronic board? Quote Link to comment Share on other sites More sharing options...
joel_brown Posted May 29, 2019 Share Posted May 29, 2019 Maybe if you posted this in the correct forum you would have better luck. Quote Link to comment Share on other sites More sharing options...
amsd Posted June 1, 2019 Author Share Posted June 1, 2019 joel_brown, could you tell me the correct way to get this information? Quote Link to comment Share on other sites More sharing options...
codamedia Posted June 2, 2019 Share Posted June 2, 2019 @amsd The people here likely don't have that product, or know what it is... that's why you are not getting any replies. This is the forum you should be in ... https://line6.com/support/forum/30-pod-farm-pod-studio-toneport/ As for datasheets, I highly doubt it. I think Line 6 keeps those pretty tight. Quote Link to comment Share on other sites More sharing options...
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