Spider IV clipping at initial attack

[mardelmonet 0]

Have a spider IV.  At each and every string attack, it cuts out and fades back in as the note softens. Almost like a gate.  If I turn the instrument vol. way down, problem stops, but that's no good. 

Anyone???

[psarkissian 320]

Log a support ticket in your account. Failed input circuit, needs to be taken to

a Line 6 authorized service center.