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psarkissian

Service Engineer Moderator
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psarkissian last won the day on May 16 2025

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About psarkissian

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    Calabasas, CA
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    Playing and fixing guitars, IEEE, slide rules, Iron Butterfly, Cher, anything British

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Community Answers

  1. Get or borrow a computer,... PC with Win 7 or 10 OS, or a Mac no later than 10.6.8 OS. Do the downloads and updates with that.
  2. Variax is connected to the interface which is connected to your computer. If the interface does not have two green LED's on, then put a charged JTV battery in the unit, plug in a 1/4" stereo headphone adapter. A relay will click and both LED's should be green. Known as the 1/4" jack battery fake out, keeps the USB from sagging.
  3. Should be in the Knowledge Base section of the Forum. https://line6.com/support/page/kb/guitars/james-tyler-variax-guitars/ For the tools and accessories,... https://line6.com/support/page/kb/guitars/james-tyler-variax-guitars/james-tyler-variax-variaxstandardshuriken-accessories-r152/
  4. Try downloading Monkey to your computer and do updates and re-Flashing from your computer's local drive. Or, use Line 6 Central. Since it is a Variax 500 Electric, original Workbench is what is used, and and is no longer on the Downloads page. For Firmware, would need PC no later than Win 10, and Macs no later than 10.6.8 OS.
  5. As far as I know,... yes. But, you will need an computer with an older operating system. Check the Downloads page for OS compatibility for Monkey and Workbench on the Forum and support are on the Line 6 site. Since Monkey and Workbench are no longer on the Line 6 servers, you would have to download and use those from your local computer drive.
  6. It is there on the Downloads page. Check to see that it is compatible for your computer OS and that your amp is registered in your Line 6 account.
  7. Could be the G and B string piezos. https://line6.com/find/service_center/ There's a Line 6 service center, Morecambe, Lancashire, north west of Manchester. Contact them about checking it out for you.
  8. Don't know if there is enough memory in the Variax of Workbench HD to accommodate that. Impulse Response (IR) is what characterizes reflections and delay of a room or space in four dimensions (xyz space and time). That is a lot to condense into Variax memory. Mainly why that would be an external effects block in your floor effects. Not an effect to be used like delay, reverb or amplitude dynamics.
  9. Should be able to. Select a body and then go from there.
  10. Yes,... the Valasquez (Herman Hauser) sound is great for classical, and the 12-strings are good too. Customizing in Workbench HD bring interesting possibilities.
  11. No portability of old models transferring to the newer guitars. You could use Workbench HD to create an acoustic sound from the templates in the application.
  12. Monkey no longer connects to the server. Download Monkey and Firmware v2.00 from the Line 6 Downloads page to your local drive and update from there.
  13. Check the retainer nuts under the knobs, make certain they snug and tight (not too tight) as they keep the potentiometer casings snug against the chassis which is the chassis ground. If it is a grainy and crackling distortion, I would suspect intermittent solder points on the processor board, around the processor circuitry and the clock circuitry. Have a Line 6 authorized service center deal with that. Shock Hazard: Keep your fingers out of the insides of a tube amp, as the 200V capacitors can discharge into you. Hurts like hell and is a shock hazard. I have 50+ years of experience with tube amps, I still get zapped from time to time.
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