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psarkissian

Service Engineer Moderator
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Everything posted by psarkissian

  1. 1) Insert a fully charged battery into battery compartment (four LED's showing briefly). 2) Connect Variax to computer thru VDI-to-USB interface. 3) Connect 1/4" TRS headphone adapter into 1/4" TRS guitar jack. 4) Relay should click and interface shout be showing two green LED's. Variax should show up on Central and Workbench HD. Don't run them together at the same time, they get confused updating Firmware verses Workbench HD functions.
  2. See Technical Schematics on the Support page,... https://line6.com/support/ Some legacy product schematics are there.
  3. -Battery box sending a false low battery message to the main board. -Some glitch with the main board. -Problem with the VDI connector or jack plate circuit. -Problem with the encoder (rather rare occurrence). Those would be possible reasons. Like silverhead said, open a ticket. Also check with the authorized service centers near you,... https://line6.com/find/service_center/
  4. Could be an issue with the battery pack, or a diode near where the header the battery pack connects to the processor board. Seen this when the current draw goes up due to a output load mis-match, or someone using rechargeable batteries on older tech like this. A Line 6 authorized service tech who has experience with the product could narrow it down for you.
  5. Not yet. And I was out of office on Friday. I'll poke him again. By the way, Yamaha support in Japan would end up coming to us, so going through them wouldn't do it.
  6. The Line 6 Support Admin is the one who posts the schematics. I will let him know.
  7. No schematics for the basses, how odd. Might still be something sensitive there. I'll look into that.
  8. Line 6 Support page,... https://line6.com/technical-schematics/https://line6.com/technical-schematics/ Remember it is at your own risk. We know the abilities of our authorized service center as they go through a screening process. We don't know the abilities of everyone else. The 705 has a battery, and your wireless has a battery. If the wireless is not a Lie 6 product, it will not be easy to know how well they play together, both being active circuits. Good luck.
  9. Hmmm,... both LED's are green. Try what we call the "1/4" jack battery fake out". -Connect with the interface device with its CAT5 RJ45 cable. -Insert a fully charged JTV battery in the battery compartment. -Insert 1/4" TRS (stereo) adapter plug into the 1/4" jack. There should be a relay click when you do that. Both LED's on the interface should be green. When the relay clicks, the battery is engaged and the USB should be active and not sag the 5-volt USB line. Should be able to update or use Workbench. If it is still having a glitches, find a Line 6 authorized service center in your area. https://line6.com/find/service_center/
  10. Best practice. -Battery won't drain as fast. -Less chance of having 1/4" TRS and VDI audio plugged in at the same time,... which is a no-no that pulls current that can damage jack and sometimes other circuits.
  11. Same with my 15.7 OS. Find a computer with the previously mentioned OS. and then try to connect with that. Also check with authorized service centers in your area,... https://line6.com/find/service_center/
  12. Get or borrow a computer,... PC with Win 7 or 10 OS, or a Mac no later than 10.6.8 OS. Do the downloads and updates with that.
  13. Variax is connected to the interface which is connected to your computer. If the interface does not have two green LED's on, then put a charged JTV battery in the unit, plug in a 1/4" stereo headphone adapter. A relay will click and both LED's should be green. Known as the 1/4" jack battery fake out, keeps the USB from sagging.
  14. Should be in the Knowledge Base section of the Forum. https://line6.com/support/page/kb/guitars/james-tyler-variax-guitars/ For the tools and accessories,... https://line6.com/support/page/kb/guitars/james-tyler-variax-guitars/james-tyler-variax-variaxstandardshuriken-accessories-r152/
  15. Try downloading Monkey to your computer and do updates and re-Flashing from your computer's local drive. Or, use Line 6 Central. Since it is a Variax 500 Electric, original Workbench is what is used, and and is no longer on the Downloads page. For Firmware, would need PC no later than Win 10, and Macs no later than 10.6.8 OS.
  16. As far as I know,... yes. But, you will need an computer with an older operating system. Check the Downloads page for OS compatibility for Monkey and Workbench on the Forum and support are on the Line 6 site. Since Monkey and Workbench are no longer on the Line 6 servers, you would have to download and use those from your local computer drive.
  17. It is there on the Downloads page. Check to see that it is compatible for your computer OS and that your amp is registered in your Line 6 account.
  18. Could be the G and B string piezos. https://line6.com/find/service_center/ There's a Line 6 service center, Morecambe, Lancashire, north west of Manchester. Contact them about checking it out for you.
  19. Don't know if there is enough memory in the Variax of Workbench HD to accommodate that. Impulse Response (IR) is what characterizes reflections and delay of a room or space in four dimensions (xyz space and time). That is a lot to condense into Variax memory. Mainly why that would be an external effects block in your floor effects. Not an effect to be used like delay, reverb or amplitude dynamics.
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