
psarkissian
Service Engineer Moderator-
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Everything posted by psarkissian
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It's up to v2.02 for some time now.
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I emailed someone in Support who might be able to help.
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shuriken sr250 Guitar Model Selector will not turn on
psarkissian replied to magsterone's topic in Shuriken
Problem with the battery box power manage circuit sending false low battery to main board, or the encoder switch isn't engaging all the way. Should be serviced at a Line 6 authorized service center. -
69S not connecting
psarkissian replied to ljholland's topic in James Tyler Variax Guitars / Workbench HD
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69S not connecting
psarkissian replied to ljholland's topic in James Tyler Variax Guitars / Workbench HD
Software side of it,... check the Downloads page to be certain your OS matches what is in the Downloads page. Hardware side of it,... could be the jack plate assembly. That would mean a trip to a service center in your area. Yes, it's a few years old. Looks like I've serviced it twice. -
Brockamp pickguards for JTV-69
psarkissian replied to jcmathews's topic in James Tyler Variax Guitars / Workbench HD
I think it's a special request part. Check with Line 6 Support on that. -
Audiomusica will need to get onto the tech email and tech request assistance.
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JTV guitars on Ebay
psarkissian replied to cubbini's topic in James Tyler Variax Guitars / Workbench HD
Something is not right with that link, it says Air guitar, and Acoustic,... vapor-ware??? I've hidden it until the admin can evaluate it further. Don't see anything there that says it's a Variax, much less a 59. In Japan? $8.8k??? Either a US made one, price is in Yen not dollars, or something off about the ad. Definitely questionable until determined otherwise. Lot of scams and hacks the last couple of days on some of those sites. Be aware. -
Best thing is to log a support ticket in your Line 6 account. If you are in the US, 240VAC would not be the correct one. If you are touring in a 240VAC country, getting a single outlet 240VAC to 120VAC step-down transformer would be better.
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MkI and MkII are not interchangeable. MkI won't load into a MkII.
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reset di fabbrica variax 300
psarkissian replied to edoardobotta's topic in Variax Guitars / Bass / Workbench
https://l6c-acdn2.line6.net/data/6/0a060b316ac34f05943d62560/application/pdf/Variax 300 User Manual.pdf?_ga=2.266403463.861442472.1650899609-2074831728.1646933653 That would be in the manual. Connecting to Line 6 Monkey and re-Flashing the memory to factory defaults would be another way. -
Workbench and OS Monterey
psarkissian replied to magsterone's topic in Variax Guitars / Bass / Workbench
Don't know yet. Keep checking periodically in the M1 compatibility notice in the above section. -
Third Party Variax Batteries
psarkissian replied to Nos402's topic in James Tyler Variax Guitars / Workbench HD
Third party batteries have been nothing but problems. It's cheaper for a reason,... it's cheaper. You run the risk of damaging the guitar circuit or the charger, don't use third party batteries. -
Each patch preset has a guitar associated with it, but you can change it, so when you change to that patch in "Force" mode, your pre-selected guitar is already there. The manual can get deeper into that.
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Marcus,... assuming you are using a VDI cable to connect, "Don't Force" allows selection from the guitar, "Force" selects guitar models from X3 Live presets. Still use an X3 Live at my repair bench, and use it for testing JTV's. Double check the settings in your edit page. Gearbox apparently is supported up to Windows 8 or Mac OS Lion.