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Service Engineer Moderator
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Everything posted by psarkissian

  1. And constantly being used and gigs and all. Sounds like something has gotten loose again and need a good going over. It's been a couple of years since its last servicing.
  2. Too many differences between the old and new. It's not a matter of just translating old to new, it goes deeper than that.
  3. brue58ski, "... I remember something like this and it used original Variax hardware and not the JTV's. ". Yes, the Parker Fly had a Variax 700 Electric board in it. Original RackVax was a rack mounted JTV board with connectors on the panel. One problem would be the programming. There are many programs, depending on which body switch and pick-up configuration it is going into. JTV board is therefore NOT a-one-size-fits-all situation. Another problem was support. RackVax is not a Line 6 product, therefore unsupported by Line 6, so it would be use at your own risk. Other problem is, it won't sound the same using other guitars. All that's left are the connector widget on the site. Problem is, it claims it's compatible. How much so is not totally spelled out. So it's a use at your own risk proposition.
  4. It was. Been a couple years or three since it was on my bench. Screws have had plenty of time to loosen. See touring musician Variaxes on my bench one every 12 to 18 months, typically.
  5. Parece que el piezoeléctrico E-string necesita ser reemplazado. Esos todavía deberían estar disponibles. Póngase en contacto con el centro de servicio más cercano para averiguar qué pueden hacer por usted.
  6. Check with Full Compass. If it is not in stock, then see if they can special order it for you.
  7. Make certain the two screws are snug that are holding the thumb wheel, they are holding it to the pick-guard to maintain good chassis ground with the foil on the underside of the pick-guard.
  8. Take it to an authorized service center with experience with this product. Being a 15+ year old product, it's more than likely an issue with the main processor board, intermittent connection.
  9. There are two kinds of XLR type AES/EBU cables,... Low impedance Mic cable at 50-Ohms for analog use. Line 6 Link or L6 Link cable at 110-Ohms for digital use. Do Not mix or swap them. Correct impedance for the correct usage, or problems can occur.
  10. No problem,... ... have one of those too. Shows how to use Monkey for checking Firmware and Workbench for doing custom patches.
  11. Start with the manual, how to use it, how to do reset or re-install Firmware, how to use the Workbench application.
  12. Check the Downloads page on the site for computer OS compatibility. And that it's for Workbench HD.
  13. I've used these in my work servicing and repairing guitars. These days I use this one. Got it back when the cost was somewhat less. Some people use the two spoon method, with something to pad underneath, so the spoons don't scuff the finish.
  14. No work around, it's a older earlier one. Best to have a service center check it out. Could be anything. If they want to consult me at any point during servicing, they can through the normal technician channel here.
  15. And early number unit,... Several service centers between Cambridge, Toronto, Pickering and Oshawa.
  16. "W" built at World Music, Inc. 1904,... early 2019 I forget if the last four are sequential or random, I never concerned myself with that.
  17. Using Google Translate from Italian,.... I'm a left handed guitarist so finding guitars I like has always been difficult. Today easier than once, but always difficult. Although I own 18 beautiful instruments, including vintage ones, out of curiosity I switched to digital by purchasing a PODHD 500 which, after six hard months of learning, is giving me great satisfaction. Now I wanted a Variax to explore new horizons with POD, but unfortunately nothing. No new models, no used old models. In the end I decided, also encouraged by some line6 users who had already done so, I bought a used Variax 300 for right-handers and this morning I made it left-handed. Four hours of work in total: turned the nut, disassembled the bridge and inverted the direction of the connector of the 6 piezoelectrics (there is no need to do anything else) reassembled everything, new strings, for safety even if it is not necessary, I rewound the firmware with line6 Monkey and ............... Amazing!!!! The acoustic 6 and 12 string sounds have got me guys dreaming. The guitar is not particularly uncomfortable even if it is Hendrixian. I arrive well at the 20th fret and with the bend of two semitones I play a full D, sufficient for most of the songs. The controls are a bit awkward, but don't bump your arm while playing. With POD you dream: I can store Variax models and controls in patches and go from a growling Les Paul with a Mesa to a dreamy Martin D12 with effects. Great how this has been around for 15 years and I'm using it now. I won't be selling my analog gear, but the Variax and POD will definitely feature prominently in my rig. Give it a try, it's worth it. Good job, Tris.
  18. Something as old as a 500 Electric can have oxidized and intermittent solder point. Recommend a Line 6 authorized service center in your area that knows the product, they can give it check out.
  19. Monkey is used for Firmware updates, Variax Workbench (not Workbench HD) is used for creating custom patches and tunings. Original Workbench is compatible with Windows 7 and 8,... but not 10. 500 Electric,... should be able to do alternate tunings manually. That would be in the manual.
  20. What silverhead said, original Workbench won't run on an Mac using M1. If you still have or can borrow an older Mac for this purpose, that might work. It's why I still keep and use a couple of previous revision Macs. Always check the Downloads page for compatibility. Thank you silverhead.
  21. Burbank,... Valley Sound,... I know them. Use to work for Stretch at Westlake Audio Recording tech service department, back in the day. He's a really good tech as are his other techs.
  22. For the authorized service center near you.
  23. Do not alter or modify. Certain components may fail (I can't get into which component, proprietary stuff). And parts for older guitars are scarce or no longer available, depending on the model of he older Varaix guitar. TS can drain battery faster. Yes, Li-Ion in older Variax is not compatible with older Variax. Someone tried that years ago, it ended badly for the electronics.
  24. DO NOT use the Cameron-Sino batteries, they are unreliable. Had a Variax in a week and a half ago,... battery would charge. I've had nothing but toruble with those Cameron-Sino batteries. I submitted a request to have the service center map checked and updated. pinfos,... no deception. They are out there. But because they are Li-Ion, they can only ship in small bundles at a time for safety reasons. They are getting through, just not fast enough.
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