Please ensure Javascript is enabled for purposes of website accessibility Jump to content

psarkissian

Service Engineer Moderator
  • Posts

    4,779
  • Joined

  • Last visited

  • Days Won

    25

Everything posted by psarkissian

  1. Go to Downloads page, download Updater or Central to your computers, download Firmware files to your computers, then do the updates locally on your computers rather than update from the Line 6 servers. The servers are no longer supporting and not connecting, so update Firmware locally from your computers.
  2. Platform was mothballed before I got here,... as far as I know.
  3. Review my Facebook DT amp group responses.
  4. No. Afraid not, all gone. I don't see any plans for making more. Some of the IC chips are no longer made.
  5. Monkey is no longer connected to the server. On the Downloads page, Download Monkey and desired Firmware onto your computer. Connect for update, then on Monkey, it says 'Update from File'. Click on it, find and open firmware. Then update locally on your computer desktop from there.
  6. silverhead,... report it to Support or Tony, so they can try to replicate and reproduce it. Then they can see about reporting as a bug after it's been gone through.
  7. No problem. What Flash version is it? Don't Force,... the Variax should go back to its own settings, regardless of the default guitar setting in a given Helix preset.
  8. Force/ Don't Force,... Force is when the Helix determines the Model (and the tuning) of the Variax by what is already in the Helix preset default setting or, a custom setting that is created by the user ahead of time. Don't Force, is when the Variax Model is determined by the Variax setting independently, and not determined by Helix. The Variax decides what it will play.
  9. Google translate,... The electronics on my Line 6 Variax 700 guitar are broken (only two usable positions remain). Is it possible to order a new electronics board? Where can I order one? I'd appreciate any leads or addresses. I have a board here; if anyone wants it, I can swap it for a bridge for a Variax 500 or 600.
  10. Cotton swab, couple drops of isopropyl alcohol on the piezo, let it work its way into the saddle, then blow it out with canned air. Repeat as needed. If that does not solve it, then it may be a solder point on the signal line or a failing piezo. Have a Line 6 authorized service center check that out for you. https://line6.com/find/service_center/
  11. Registering it helps. Makes the support and servicing process go smoother. Monkey does not connect to the servers anymore, Line 6 Central has taken its place. Workbench HD is still good.
  12. Try the Spider V topic, this is the Spider Jam topic.
  13. Very lucky. Very good. Over the decades, I've seen tubes last 2 weeks, other times 2years. Once a guy with an old amp by Phase Linear, had tubes in it for 5 years before he starting having failures. You've done well.
  14. In physical world, studio mic'ing for recording, vs live mic'ing for a PA system or FOH, vs live mic'ing for recording live shows is very nuanced. Knowing the venue, environment and what it is you looking to get out of it,... knowing the situation is key. Been trying out different 4x12 cabs and different scenarios with the unit on my bench,... playing thru it, felt like 1975-79 at the Starwood, doing sound or lights for Iron Butterfly all over again. Pretty damn good. "Ears",... people say I have bat hearing,... probably true. (LOL) Keep up the good work Digital_Igloo.
  15. Was solved some time ago. Small batch that was not assembled correctly. It's been good ow for sometime.
  16. Check out the owner's manual, https://l6c-acdn2.line6.net/data/6/0a020a41152345d6982d9817aa/application/pdf/Variax Shuriken Pilot's Guide.pdf Workbench HD manual, https://l6c-acdn2.line6.net/data/6/0a00050e392c6676151f243c0/application/pdf/Workbench HD Pilot's Guide.pdf And for interface kit, special cables, battery, battery charger and such. https://shop-us.line6.com/hardware/parts-and-accessories/guitar-accessories/ Register the product in your Line 6 account, it will make it easier to contact Customer Support if you need it. And what silverhead said. He knows his stuff.
  17. Metal covers can mess with the magnetic field of the pole pieces,... just so you are aware.
  18. Might have to special order that from Full Compass, or take it to a Line 6 authorized service center and have them install it. https://line6.com/find/service_center/ Or, register your guitar in your Line 6 account, get with Customer support again, and see about sending it to me here at Line 6.
  19. Technically, it's an encoder. If It is doing that, it should checked out by a Line 6 authorized service center. https://line6.com/find/service_center/
  20. How old are the Tubes? What brand and tube number are they (power and pre-amp tubes)?
  21. psarkissian

    Mike P

    Brand and tube number of the matched set? If not the power tubes, maybe the 12AX7 pre-amp tubes.
  22. james589batson,... "If anyone has tested it, feedback would be helpful before trying it yourself!" --- Review my above post. I am the person at YGGI/Line 6 who services and repairs JTV, Standard and Shuriken guitars since 2010 (done close to 3,000 by now), and guitar with and without active circuitry on and off for decades before that. I've seen these battery foul ups and failures first hand,... to the guitars, the batteries and the chargers. Been getting paid to do this tech stuff for some 50 years now, and doing it in general for the heck of it since I was 11 or 12. Pretty much seen it all. Correct battery with the correct specifications, charge/discharge rates,...correctly matched components in general is a must. Hence my above recommendations. Don't want to see any of you blow your gear and as a result, have it end up on my repair bench or an authorized service center needlessly.
×
×
  • Create New...