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psarkissian

Service Engineer Moderator
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Everything posted by psarkissian

  1. psarkissian
    Check the user manual online about adjusting the display contrast. Many times it's just that it got maladjusted by mistake somehow. It happens. Check that before spending on service repair.
  2. psarkissian
    No problem.
  3. psarkissian
    I'm always relaxed. No problem, typos are easy to do. Ah, that the ticket. Looking through the tickets to see what they were about, as I do repair, not support tickets. Hmmm,... interesting tickets from 3-years ago.
  4. psarkissian
    #384208 must be a typo, it someone else's, not related to Helix.
  5. psarkissian
    Page-23,.... hmmm, haven't tried that yet. Might want to get with Support on that and see if they can reproduce the issue.
  6. psarkissian
    Works with Windows 11, Mac Ventura and no problems with my Mac Sonoma (14.2.1) right now.
  7. psarkissian
    Loose connector or intermittent solder point. Contact, G.A. Yupangco & Co. 339 Gil Puyat Avenue Makati City, 1200 00632 899 9595 info@yupangco.com for Line 6 authorized service.
  8. psarkissian
    Could be a solder point on a board. That would require a trip to an authorized service center. Or, a loose retainer nut, resulting in a loose chassis ground on one of the control potentiometers.
  9. psarkissian
    "... when I press on the top, one side leans in.", if it's what I think it is, it will have to come to me here at Line 6. Register your guitar in your Line 6 account, then log a Support ticket in your account ticketing section.
  10. psarkissian
    Spot on silverhead.
  11. psarkissian
    Have that checked out by a Line 6 authorized service center,.... something electronic, distortion in the signal path.
  12. psarkissian
    mp type of video.
  13. psarkissian
    Do not use De-Oxit. It's more than likely the set-up,... fret buzz, warbling from pick-ups being too close to strings (like silverhead said), or both.
  14. psarkissian
    No, stick with the Line 6 charger, they are the best match. Sony charge/discharge rate is not right for these, chance of something getting damaged.
  15. psarkissian
    Manual, page 9,... should be able to de-link, for amount of de-tuning between the fundamental and octave stings from 0 to +/- an octave.
  16. psarkissian
    In Workbench HD,... there is a virtual switch to enable the strings, then adjust the tuning. https://line6.com/data/6/0a020a3f142665dadd9e9c8754/application/pdf/Workbench HD Pilot's Guide - English .pdf
  17. psarkissian
    Remember,... - Modified product coming across my service bench has a 50/50 chance of being returned untouched, no matter how well I know how to deal with it. Line 6 only wants me spending time with Line 6 product. We don't have a custom shop here for mods. - Modifications to product can void any warranties, and is done at own risk.
  18. psarkissian
    Remember,... - Modified product coming across my service bench has a 50/50 chance of being returned untouched, no matter how well I know how to deal with it. Line 6 only wants me spending time with Line 6 product. We don't have a custom shop here for mods. - Modifications to product can void any warranties, and is done at own risk.
  19. psarkissian
    Tonerider Rock Song TRH1B pick-up has a DCR= 11.8k Ohms, that will have a dark tone EQ. Use pick-ups with 6k-8k Ohms for proper impedance matching.
  20. psarkissian
    Remember,... - Modified product coming across my service bench has a 50/50 chance of being returned untouched, no matter how well I know how to deal with it. Line 6 only wants me spending time with Line 6 product. We don't have a custom shop here for mods. - Modifications to product can void any warranties, and is done at own risk.
  21. psarkissian
    Remember,... - Modified product coming across my service bench has a 50/50 chance of being returned untouched, no matter how well I know how to deal with it. Line 6 only wants me spending time with Line 6 product. We don't have a custom shop here for mods. - Modifications to product can void any warranties, and is done at own risk.
  22. psarkissian
    Probably the "battery/supply",... amp input is design for non-powered pedals. Giving the amp too much. Blinding the input, all it sees is DC volts. Try using a passive electronics pedal.
  23. psarkissian
    What silverhead said.
  24. psarkissian
    Mags or piezos,... with the mags, it's the set-up, string distance from pole pieces have to be correct or warbling and attenuations can occur. Being on the edge of fretting out on those string can attenuate,... also a set-up thing. With piezos, it's about tension, as the mechanical energy transforms into electric energy. 9's or lighter don't give enough tension and 12's are too much, so 10's and 11's are the best and optimum for these piezos.
  25. psarkissian
    What string gauge set are you using,... 9's, 10's or 11's?
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