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Slowly coming around to testing out a new to me Variax 700. In fact I just even though I've had it in my possession for a while, I just registered it. I was told I would need to install Workbench and Monkey in order to adjust/change custom settings. So I did thinking I could figure out how to download to the guitar. After installing Workbench HD and ensuring all updates on the Monkey were current, I was still back to square one. So I asked again and was then told ,much to my chagrin, in order to install custom tunings/guitars for the selector switch, I would need to use a Line6 interface. Was contemplating upgrading my system and trading in the other guys stomp box for the HD500 or even better the Helix, but wisely(? to be determined,) I bought the Line6 USB interface. Nothing like the pictures, but I'm glad it's not as big as I thought it would be. Regardless, I'm beginning to feel like I've just bought another boat. I can successfully connect to the computer and both lights go steady GREEN when I have the TRS 1/4" inch and Variax cable plugged into the guitar. What get's me is the Workbench HD pop up blocker that states: The connected Variax is not compatible with Workbench HD. You must use a James Tyler Variax version 2.00 or higher. I was originally sold on the ability to adjust the custom tunings. There are some installed, but way out of whack. I saw a possible workaround for the Mac's but not sure it works for iOS. I've searched the Forums and found where others had issues of batteries or no 1/4" cable plugged in. That would lead to it should work.
Anyone else getting this error code? Every time I make a change on workbench HD - eg pick up volume change - I get this error code. Also I get this error code as soon as my JTV has connected to the software. Really annoying! Can anyone help? I am using a Helix also. Thanks, PS I have attached a screenshot