Line 6 monkey- usb firmware and flash memory

[brandonyip]

In line 6 monkey, I am getting the message under USB firmware and Flash Memory updates: "This item is installed, but it's version could not be determined."

 

Also, line 6 monkey says it's seeing my HD500x but after I try updating the above firmware and flash memory it says it could not detect connected device.

 

Also, when I update drivers it takes me through the whole process successfully but then Line 6 monkey under installed says, "No"

 

Btw, I have the latest version of Line 6 monkey installed.  

 

Thanks for any help.

[moserati]

On 6/5/2019 at 3:23 AM, brandonyip said:

In line 6 monkey, I am getting the message under USB firmware and Flash Memory updates: "This item is installed, but it's version could not be determined."

 

Also, line 6 monkey says it's seeing my HD500x but after I try updating the above firmware and flash memory it says it could not detect connected device.

 

Also, when I update drivers it takes me through the whole process successfully but then Line 6 monkey under installed says, "No"

 

Btw, I have the latest version of Line 6 monkey installed.  

 

Thanks for any help.

Same problem here with HD500 ....

[Punkyboy]

Sometimes Monkey is buggy

Go to download and take all what you need, install with the setup

[blakebyrd]

On 6/6/2019 at 2:18 AM, moserati said:

Same problem here with HD500....

same here too.. anyone find a good answer on this?

[pianoguyy]

On 6/30/2019 at 3:35 PM, blakebyrd said:

same here too.. anyone find a good answer on this?

 

there's nothing to fix because there is nothing broken. 

each time it happens it is either user error, a temporary issue, or a random fluke.