G10 does not transmit Relish Mary piezo signals

[jon_bondy]

I have used my G10 (with my Spider V 60) for a few months with a variety of guitars (including guitars that have both mags and piezos).  When I use my Relish Mary, the mags show up fine at the amp, but when I switch to piezos, all is silent.  Relish claims that the piezo signal is split (coming out of the ring), but I can use a regular cable and hear the piezos just fine, so the piezo signal must be coming out of the tip.  Anyone else encounter a similar problem?

 

I tried to create a Support Ticket, but was unable to register my G10, because the web site would not accept the serial number from my G10.  Frustrating.

[NBell]

Hello, 

 

This is caused due to the design of the G10's transmitter in which the sleeve has been split like a TRS cable; which is for charging the G10T. Using the right angle adapter included with the G10 system will resolve this issue. 

 

Please let us know if you have any questions. 

 

Thanks!

[JeffCWSchroeder]

I have similar problem.  I have a Fishman microphone and transducer using the Fishman Acoustic Matrix system (they don't sell it anymore).  I use a TRS cable on both ends, that goes from my acoustic guitar to a Fishman blender, where each can be adjusted for gain, treble and bass.  When I use the Line 6 G10, only the transducer can be heard.  

Is there anyway I can reverse that so I can hear my microphone vs. the transducer?  

My thought is if I were to switch the XLR wiring which comes out of the back of the Relay G10 (re-soldering the 1 and 2 pins),  would that take care of the issue?

If so, would there be any harm in doing so?

The 1/4" right angle adapter plug doesn't make any difference.

Thanks!

Jeff