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NBell

Product Specialist
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Everything posted by NBell

  1. Hi awyoung89, Im sorry to hear about that. There may be a slight possibility that your computer is missing the correct driver. Lets see if this helps: 1. Go to Line6.com/software 2. For the drop down search bars, skip over Hardware. For software select Drivers. Then select Windows 8 for operating system. 3. Scroll down the list and download the 'Line 6 Driver2, version 1.91 with a release date of 9/13/18. Let us know if this helps. Thank you!
  2. NBell

    Can't update Spider V 30 with SpiderRemote app

    Hi gwopponz, The firmware installed on your unit is from Spider V's very first release, which is most likely the reason of the update issue. I recommend updating your Spider V to the latest firmware with a computer via USB. To do this, download the Line 6 updater from here: https://line6.com/software/ and connect your Spider V via USB. Download the latest firmware: 2.00.0 Feel free to respond with any questions you may have, thank you!
  3. NBell

    FBV EXPRESS MK2 / SPIDER V 60 MK2

    Hi Peter, Sorry to hear about that! The FBV Express MKII is compatible with Spider V. Lets see if we can track down what the issue may be. Using the provided Cat 5 cable, ensure that there are no 'kinks' or signs of a broken cable. I then recommend re-flashing your FBV Express. 1) Download the Line 6 'Monkey' updater here: https://line6.com/software/index.html (select FBV Express MKII for hardware, then press search) 2) Connect your FBV Express MKII into your computer via USB. 3) Open Monkey. 4) Perform the update to the latest firmware (Version 1.10.0). Let us know if you have any further questions. Thanks!
  4. NBell

    Need help with Spider V30 AMP

    HI Kargian, There are several options available depending on your needs. The FBV2 - This is a simple two button switch that acts just like the preset knob on your Spider V. https://line6.com/foot-controllers/fbv2 FBV Express MKII: This gives you the ability to switch between four presets per bank, with ability to access the tuner, tap tempo, and an expression pedal with a toe switch so you can toggle between Volume and Wah controls. https://line6.com/foot-controllers/fbv-express-mkii FBV Shortboard MKII: This unit was released for Spider IV and is also compatible with Spider V. This gives you complete control of your Spider V30 by being able to change banks, preset select and Effect bypass. The LEDS indicate which effects are on and off with each effect fixed to a specific foot-switch. Stomp is for stomp boxes such as a distortion, MOD for modulation effects such as Chorus and phase, Delay for delay effects, and Reverb. https://line6.com/foot-controllers/fbv-shortboard-mkii FBV3: FBV3 is the updated version of the Shortboard for Spider V to feature colored rings to know which effects are which and the ability to choose where you want your effects on the foot-switches . https://line6.com/foot-controllers/fbv3
  5. NBell

    Ibanez S2020X Piezo wireless Interference

    Hi Adam_T, This is most likely due to the wiring with the piezo and the TRS set up of the G10t (for charging). Try using a right angle 1/4" to 1/4" converter like this one: Let us know if you have further questions. Thanks!
  6. NBell

    Spider V 240 amp not playing sound

    Hi Sixstringer019, I'm sorry to hear about that, I totally understand your frustration. Lets see if we can track down what the issue may be. If you haven't already, lets first try re-flashing your Spider V240. Download the Line 6 updater and install the latest firmware: https://line6.com/software/ Let us know if this helps, thanks!
  7. Hi sbstringer007a, The issue could be that your Amplifi 75 needs to be updated to the latest firmware. Using the Line 6 updater, ensure that your Amplifi is updated to the latest firmware (V 2.60) https://line6.com/software/index.html Please let us know if you have further questions. Thank you!
  8. Hello, This is caused due to the design of the G10's transmitter in which the sleeve has been split like a TRS cable; which is for charging the G10T. Using the right angle adapter included with the G10 system will resolve this issue. Please let us know if you have any questions. Thanks!
  9. NBell

    Replacement G10S right angle adapter

    Hello, These are the correct input adapters. Thanks!
  10. NBell

    G10S Charging

    Hi Spindlebox, We have Relay G10T USB charging cables available on the Line 6 Web Store: https://shop.line6.com/relay-g10t-usb-charging-cable.html Please let us know if you have any questions. Thanks!
  11. NBell

    New G10 Owner - Sleep Mode Issue

    Hi Gregory, Have you updated both the G10 Transmitter and Receiver? The G10 transmitter should wake up within a second of playing. Please download the Line 6 updater and perform a firmware update if you haven't done so. With the G10 transmitter docked in the receiver, plug into your computer via usb and update: https://line6.com/software/index.html Let us know if you have any questions. Thanks!!
  12. NBell

    Line6 JM4 2.07 firmware Update

    Follow this link: https://line6.com/software/index.html In the middle drop down menu labeled 'All Software'; select Line 6 Monkey. After this has downloaded to your computer you can connect your device via USB and run the update, or if you have the firmware file on your computer, select 'update from file'.
  13. NBell

    Onyx fretboard wood

    The Variax Standard Onyx Limited Edition's neck is built with a one piece maple neck with a Macassar Ebony fingerboard. The body is Alder.
  14. NBell

    M5 expression pedal for tempo

    With the M-series, any parameter can be controlled with an expression pedal. To achieve this, I recommend setting the Mod to 'Rate' opposed to note-subdivision (ex: 1/4, 1/8). You can easily set the rate of the modulation to the expression pedal with a specific minimum and maximum range.
  15. NBell

    Multi color on one footswitch

    Hi kenwilcoxguitar, Very interesting, I'd like to ask a couple questions to get a better understanding of the situation. HELIX floor unit? Is this dual colored ring only on a particular foot switch or on any footswitch with a distortion block? Which firmware are you currently running, and did you perform a factory reset after last installing firmware? Thanks!
  16. Hi Nmcasale, For time based effects such as Delay and Modulation, the 'Rate' or 'Time' of the effect can be switched from Milliseconds to note subdivision by pressing down on the knob controlling the effects time, which is Knob 1. Keep in mind that the tap tempo does not effect timing on effects set to Milliseconds, only note subdivision. When you tap (not press) the Tap Tempo to bring up the tempo parameters you have the option to set the tempo to be globally (which will set the tempo for every preset), per snapshot, or per preset. When set to per preset you can have different BPM's set for each preset. This option is what you want to use when using multiple presets in your band that have variable BPM's. In addition, If everything you need only takes up one preset, you can set up snapshots within the same preset which you can edit to have which ever effects on/off, parameter and BPM changes all within the same preset, think of it as having presets within a preset. I hope this helps, please let me know if you have any further questions!
  17. NBell

    Using Spider V 30 in Pro Tools Express

    Hi Supersonic_104, Are you connected directly to your computers USB inputs? Also ensure the USB select switch is switched over to the right to active the USB-B output labeled "Mac/PC Android". Let us know your results and how you're connected so we can get you rockin! Thanks!
  18. With the M9 you can use/combine up to 3 effects at once. The 6 foot switches gives you 6 effects to choose from with the ability to run 3 at the same time. You can also plug in up to 2 expression pedals and control effect parameters. Whether its a wah wah or controlling the 'Drive' of a Tube Screamer.
  19. NBell

    M9 No sound when fx are off.

    I recommend performing a factory reset. To do so: Press FX Unit 1B and 2B switches at the same time to enter the setup menu. Press the Model Select knob until the display reads MIDI Gate Display across the top. Turn the Model Select knob until the corresponding display shows RST FACT. Press and hold the TAP button just before (split second) pressing the Model Select knob. Its like pressing them down at the same time, but making sure the TAP button is pressed first. Do that once again to reset the M9.
  20. Hi Jeremystern, We have several processors with a Varaix input where you can change presets with different guitars and/or tunings. Such as: HELIX Family, POD HD, Firehawk FX, Firehawk 1500, and Vetta II.
  21. NBell

    Question about fx100 and Amplifi75 compatibility

    Hi Natalshadown, Both products are the exact same; FX100 is Amplifi in a pedalboard format whereas Amplifi 75/150 is a Combo Amp format. If you would like to control your Amplifi remotely opposed to the Amplifi remote App, you can choose from one of our controllers, such as: FBV Express, FBV Shortboard, or FBV3. Depending on the type of control you want. FBV Express will give you Presets A-D (you have to manually switch banks) as well as vol/expression control. The FBV Shortboard and FBV3 (FBV3 is the latest update to our FBV controllers) will give you the control over Bank selection, presets, and the ability to bypass effects as well as Vol/Expression control. If you have any more questions feel free to ask anytime! Thanks!
  22. NBell

    Line 6 Amplifi Recording Live

    Hi Satsamel, I recommend recording via USB. If you were to record from any output jack like the headphone jack or a hypothetical dedicated output jack would yield the same results as recording via USB, only difference is that USB offers a higher quality of recording. Depending on your recording set up, to capture that 'live' essence I recommend throwing up some room mics, if you don't have enough bleed from drum mics or any other instruments.
  23. NBell

    No Fist to Save Favorites

    Hi FleetwoodPC, To favorite a tone with a song: Select the Music Tab > Play My Music > Select song. After the tone match process brings up tones, press the 'Favorite Button' which looks like a Tab with a Heart on the left of the tones name. This will ensure that the favorited tone is loaded automatically when jamming with music. These tones will also be saved into the favorites folder. http://line6.com/data/6/0a020a3e255e5834d491a40ed/application/pdf/AMPLIFi%20Remote%20Pilot's%20Guide%20-%20English%20.pdf
  24. Hi gtrman100, Have you tried signing out then back into the app? If this doesn't work, try reinstalling the app.
  25. NBell

    Save to Favorites on 2.50.01

    Hi Stratoholic1! Favoriting a preset happens when making a Tone Match within the Music Tab. This feature was designed so that you can choose which tone defaults to the song you're playing with in addition to being added to your Favorites folder. As for your Kindle only accepting 2.50, it may be the possibility that 2.50 is best suited opposed to 2.60 for your Kindle's operations system.
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