fafa50 Posted September 5, 2019 Share Posted September 5, 2019 Hey Sorry for my english I'm French So, impossible to connect my HD 500 X to my computer via MONKEY I can't select HD500 in monkey, it doesn't appered In fact I would like to dowload new tons but impossible, my computer doesn't support the extension " 5WE " I 've downloded " line 6 updater " as well and the registration of my produit is done . Can you help me please ? Thank you Sincerly Quote Link to comment Share on other sites More sharing options...
pfsmith0 Posted September 6, 2019 Share Posted September 6, 2019 If you're computer doesn't recognize a Line6 extension, it sounds like the LIne6 driver is not properly installed. Quote Link to comment Share on other sites More sharing options...
fafa50 Posted September 7, 2019 Author Share Posted September 7, 2019 Hey, Thanks for your response. In fact I would like to arrive properly into the interface whith permit me to make arrangements whith banks . It' s very complicated to use this kind of effet, no proper translation into french and it's a little bit hard to understand technic words in English Thanks I'll try again ... and again .... Quote Link to comment Share on other sites More sharing options...
fafa50 Posted September 7, 2019 Author Share Posted September 7, 2019 I really would like to see the POd interface on my computer, please find enclosed a capture of my computer, everythings seem to be ok (One picture is what I see in my computer, the second one is what I hope to see ) Many thanks Quote Link to comment Share on other sites More sharing options...
codamedia Posted September 7, 2019 Share Posted September 7, 2019 11 hours ago, fafa50 said: the second one is what I hope to see That 2nd picture is HD Edit.... According to Monkey, you do not have HD 500X Edit Installed. Just highlight "HD 500x Edit" and press update selection. Then open HD Edit once it's installed. Quote Link to comment Share on other sites More sharing options...
fafa50 Posted September 8, 2019 Author Share Posted September 8, 2019 Thank you for your come back All in all, I could have the interface ( picture n° 2 ) but I stold my hairs ..... ( smile ) It's very interesting whith that and more confortable white the correct application. However, I still have a problem because I can't download sounds ' paterns https://line6.com/customtone/browse/podhd500x/ My computer, finally recognezes 5ex extention, but I don't understand how I can registre that into the POD ? Do you know how ? Many thanks, See you and sorry for my english Quote Link to comment Share on other sites More sharing options...
codamedia Posted September 8, 2019 Share Posted September 8, 2019 I have only looked at custom tone once or twice over the years.... but the process should be straight forward. 1: Go to Custom Tone and download a preset you want. Remember where you save the preset on the computer. 2: Connect your HD500 to the computer and open HD Edit 3: Edit should recognize the HD500 and you should see it load the presets from the unit 4: Find a place you want to load the new preset (you will likely have to overwrite something) and double click it 5: IMPORT the preset you downloaded in step one to that location and "send it to the HD500". NOTE: If you don't "send it to the HD500", it will only be temporarily loaded to hear it then when you restart the HD it will be tone. Quote Link to comment Share on other sites More sharing options...
fafa50 Posted September 9, 2019 Author Share Posted September 9, 2019 Hey, Thanks for your come back That's what I've done ... I think ? AS weel, I don't reach to download the tones I make ( using double click for exemple ) and save the sounds ?? Do I have to enter directly whith the POD , presssing " SAVE " ? that's is what I'm thinking about just right now ? Have a nice day or everning, I don't know if it's night or day where you're living See you Quote Link to comment Share on other sites More sharing options...
codamedia Posted September 10, 2019 Share Posted September 10, 2019 At the Upper Left corner of edit is "send & receive" boxes.... The patch you load or edit will be in "italic text"... Highlight that patch (click on it once), then under SEND press "selected" It will then be saved to your HD500 I hope I understood the problem. 10 hours ago, fafa50 said: Have a nice day or everning, I don't know if it's night or day where you're living I am in Canada :) Quote Link to comment Share on other sites More sharing options...
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