gianlucapapa Posted February 4, 2020 Share Posted February 4, 2020 Good evening, I'm trying Native, I'd like to join him with my Helix. I have an dell with i7 16 gb ram, windows 10 and cubase 10 elements. Everything works well, even with Native just installed. After turning off the PC and turning it back on, Cubase crashes when launching Native, does not happen with Bias 2, and I am forced to uninstall Native and install it again. I'm finishing the trial days, if I find a solution I intend to buy the software, otherwise I'm sorry but I have to give up. Thank you Gianluca Quote Link to comment Share on other sites More sharing options...
datacommando Posted February 5, 2020 Share Posted February 5, 2020 2 hours ago, gianlucapapa said: Good evening, I'm trying Native, I'd like to join him with my Helix. I have an dell with i7 16 gb ram, windows 10 and cubase 10 elements. Everything works well, even with Native just installed. After turning off the PC and turning it back on, Cubase crashes when launching Native, does not happen with Bias 2, and I am forced to uninstall Native and install it again. I'm finishing the trial days, if I find a solution I intend to buy the software, otherwise I'm sorry but I have to give up. Thank you Gianluca Hi gianlucapapa, Check this thread and see if there is something that may help, especially: Removing file "C:\Users\{user}\AppData\Roaming\Line 6\Helix Native\Helix Native.prefs" Quote Link to comment Share on other sites More sharing options...
gianlucapapa Posted February 5, 2020 Author Share Posted February 5, 2020 Thank you Datacommando. After the last installation it seems work properly. I hope…. Quote Link to comment Share on other sites More sharing options...
gianlucapapa Posted February 5, 2020 Author Share Posted February 5, 2020 Yes, It works! Deleting Helix Native.prefs Native works perfectly! Tanks!!! 1 Quote Link to comment Share on other sites More sharing options...
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