chris_n Posted April 22, 2020 Share Posted April 22, 2020 I've just updated my HX stomp to 2.90, and now I can't change effects at all. It's stuck on the sound it loads on startup. When I select different presets, or change blocks etc, nothing happens - the same patch is in effect the whole time. Any ideas what I can do about this? I tried a factory reset through HX Edit, but that didn't help. I also tried restoring from a backup, but while doing this it times out with error code -8212, and the unit locks up until I reboot. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted April 22, 2020 Share Posted April 22, 2020 You can't do a Factory reset through HX Edit. Did you do the update through HX Edit? If so, then do a Factory reset by re-booting the Helix while holding down buttons 9+10. If you did the backup during the update, you can restore it after the reset. 1 Quote Link to comment Share on other sites More sharing options...
chris_n Posted April 22, 2020 Author Share Posted April 22, 2020 Thank you! It's working now. Quote Link to comment Share on other sites More sharing options...
dr_wentz Posted April 28, 2020 Share Posted April 28, 2020 Hi, I had the same error today! After updating Helix LT Firmware to 2.91 (via HX-Edit 2.9) some days ago my Helix LT worked fine until today! When I tried to save a preset or tried to load a new preset the error 8212 occurs (message: timeout waiting for a response from device) ! Change of PCs USB port, restart of PC - nothing seems to help! After all I powered off the Helix LT, and powered it on again. Now it seems to work as before! :-) Strange ... Kind Regards Bernie Quote Link to comment Share on other sites More sharing options...
StratMat59 Posted May 11, 2020 Share Posted May 11, 2020 Hi, had the same problems twice now (with 2.90 and now with 2.91) ... normally it goes away after switching off and on again, but the first time I had reset and restore my backup. It never happened before with 2.8x, only after the update to 2.90. If I would be performing with unit right now, I would not feel confident!!! Being a software engineer myself I know it is really hard to fix something which is only occurring sporadically ... but pls try anyway :-) Thanks Matthias Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.