Helix Native 1.9 installer reinstalls 1.82 on Mac

[loonsailor]

I've downloaded Helix Native 1.9, which gets me file HelixNative1.90.dmg.  When I open it (need to do that by right-clicking and choosing open, doesn't work with a double-click), then double click on Helix Native.pkg, it takes me to a dialog where it tells me it will install Helix® Native 1.82.  Thinking it may just be an error in the dialog, I agree, but it seems to reinstall 1.82, or maybe to do nothing.  The files in Library/Audio/Plug-Ins/{vst, vst3, components}/line6/Helix... are created Sept 19, 2019.  Looks like the package was put together with the old version, instead of the new.

[datacommando]

On 4/22/2020 at 10:58 PM, loonsailor said:

I've downloaded Helix Native 1.9, which gets me file HelixNative1.90.dmg.  When I open it (need to do that by right-clicking and choosing open, doesn't work with a double-click), then double click on Helix Native.pkg, it takes me to a dialog where it tells me it will install Helix® Native 1.82.  Thinking it may just be an error in the dialog, I agree, but it seems to reinstall 1.82, or maybe to do nothing.  The files in Library/Audio/Plug-Ins/{vst, vst3, components}/line6/Helix... are created Sept 19, 2019.  Looks like the package was put together with the old version, instead of the new.

I have to ask - are you sure that you downloaded the correct file?

 

I have had absolutely no issues with the download and install procedure.

 

If you cannot mount a disk image (.dmg) it is more likely to be an issue with you Mac. Right clicking and using a tin opener approach is going to cause problems.

 

Try downloading and installing again.

[loonsailor]

I keep looking for operator error, but I think I'm doing everything right.  I deleted the Helix Native plugin (I use the vst3 version) and the installer that I had downloaded, then re-downloaded the new installer and ran it.  That got me to here.  You can see that the installer file is called HelixNative1.90.dmg,  When I open that file and run the installer package (right-clicked, to get past mac security) it takes me to a flag page that says it's gonna install 1.82.  

 

 

Figuring that maybe it was just an oversight in editing the flag page, I hit continue anyway, and was successful.

 

 

Looking in Library/audio/plug-ins/vst3/line6, I see that it has installed Helix Native.vst3, which I had deleted prior to the install just in case it had a problem overwriting the old one.  When I inspect that file, I see the following, which shows that the file was created 7 months ago, and is version 1.82.  Fwiw, the other plugin in Components has the same September date.

 

 

So, if I'm doing something wrong, what is it?

[loonsailor]

So, I decided to try again.  In order to be 100% "clean", I rebooted. logged in as a different user, re-downloaded the installer, and ran it.  This time, it works fine, and HN 1.9 is now installed.  I guess something in my account insisted on opening the old installer, somehow.  Anyway, problem solved, and I guess the problem was on my side, and not with Line6 or the installer.