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charlyg

We Need More Info, Like A Real Manual

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We need you to get a real manual on line. I had issues with bluetooth this morning and I had rto figure out on my own to hold it down for a bit. I went through forgetting,and all the other rigamarole,but nothing in the "Pilot Handbook". It only lists iOS for pairing so even that info is incomplete.

 

I have been very patient, but it's starting to get ridiculous. I'm going to call again this morning to register my annoyance with the lack of information on how to use the dang thing...

 

 

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Regarding a full AMPLIFI Manual -- I contacted Line 6 Customer Support Supervisor Line6Tony yesterday and he sent me a response within 24 hours. He stated the following regarding the lack of a full AMPLIFI manual: "I have passed your concern on to Product Management in a meeting today. Also, please make sure all of your AMPLIFi feature requests are individually entered at http://line6.ideasca...cussionID=49863 so that they can be voted on. Product Management does keep a close eye on the lists there."

 

Of course, this isn't the same thing as actually getting a manual,  but it is good news knowing that Line 6 is aware of the issue and responding to us as customers.  Just getting an answer from Tony has done much in giving me confidence in Line 6. 

 

Please vote for an AMPLIFI manual at ideascale.  While I know there are people here who feel no one is listening at Line 6, I think the response from Tony shows otherwise.  Please take a minute and go vote if the manual is important to you.  AE

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Me too...unfortunately, manuals are very difficult to be done those days.Check on pod hd, the best manual is meambobbo's manual... It wouldn't surprise me if charlyg or another user make a manual to help others..

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Thanks Charly. I actually figured you had.  My suggestion about voting for a manual was meant to solicit other group members since the "manual" request at ideascale has 12 votes. Not bad -- but I think there are other members here who might join the fold. 

 

Thanks too, Gear Head for voting.  I've been thinking the same thing about the manual. While I think Line 6 should provide a downloadable pdf manual on the software/app operations of AMPLIFI, you may be right that the initial best bet is to depend on ourselves here at forum to provide help and guidance.  It's for this reason, whenever I provided a "how to" explanation I practically write in spoon-feeding details to explain the processes.  Unfortunately, as this forum grows, the explanations that members have posted get shoved down the queue and lost to new members...and for that matter, old members too.  It might be nice to have a thread dedicated strictly to operating tips (maybe called AMPLIFIED OPERATING TIPS and INSTRUCTIONS), and roll in all the suggests past and in the future.  I'm also thinking of starting each topic reply that involves a tip with the words OPERATING TIP: so it will be easier to find via a topic.  Of course, even if we started such a thread, it will not be in a logical order so it will be haphazard at best trying to find info.  This is one reason why there should be an official orderly manual from Line 6.  Your thoughts on these ideas would be appreciated.  AE

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