ehrinanthony Posted October 10, 2020 Share Posted October 10, 2020 HX Edit worked fine until a Windows update. Now I just get a little spinning circle for half a second and the program closes. I tried to uninstall and reinstall and roll back the Windows version but still nothing. The program will not start. Any help would be appreciated. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted October 10, 2020 Share Posted October 10, 2020 Windows updates are annoying in that they almost always break something, but they're necessary for computer security. Fix the problem by re-installing HXEdit. That re-installs all of the necessary L6 drivers and solves most Windows update problems. 1 Quote Link to comment Share on other sites More sharing options...
ehrinanthony Posted October 10, 2020 Author Share Posted October 10, 2020 I appreciate the help but I already tried that and still nothing. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted October 10, 2020 Share Posted October 10, 2020 10 hours ago, ehrinanthony said: HX Edit worked fine until a Windows update. Now I just get a little spinning circle for half a second and the program closes. I tried to uninstall and reinstall and roll back the Windows version but still nothing. The program will not start. Any help would be appreciated. May take more of a deep dive if this is a conflict with an updated Windows driver but does this happen with your HX device disconnected from the USB? Although it will not connect the HX Edit app should still start. If so, it might be worth checking your USB connection, and potentially swapping out or at least re-seating the USB cable and trying your other USB inputs. Also, sounds like you reinstalled a couple of times. Did you uninstall HX Edit before last reinstalling and did you leave all the checkboxes selected when you reinstalled? HX Edit version matched to the firmware? Probably not the issue but just in case, make sure you don't have the Updater running when you start HX Edit. Lastly if you bring up the Windows Event Viewer and look at the "Application and Services Log" it may have some clues you can research. Restarting Windows might not hurt either if you have not done that yet. 2 Quote Link to comment Share on other sites More sharing options...
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