ggk420 Posted November 2, 2020 Share Posted November 2, 2020 I purchased the metal volume 2 pack from marketplace and the zip file is invalid. the creator of the pack answered immediately but has no control over line 6 delivery. i'm getting no answers at all from line 6. This is bulllollipop!!! You took my money immediately but I get nothing?? At the very least answer your lollipoping service tickets. I vowed to never purchase line 6 again due to lollipop customer service but did it anyway and now im kicking myself in the lollipop. maybe ill just sell this junk and buy a kemper!!! Quote Link to comment Share on other sites More sharing options...
silverhead Posted November 3, 2020 Share Posted November 3, 2020 When you purchase a Marketplace product it is immediately associated with your Line 6 account. But you need to visit your account’s Marketplace area to download it. Have you done this? To get to your account page click on the Support tab at the top of this page. Then scroll down on the Support page and click on Account Services. Then click on Helix Marketplace in the left hand column. Your purchase should appear there and you can download it. Then import the presets and IRs (if any) into POD Go Edit. Quote Link to comment Share on other sites More sharing options...
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