Hx Edit wont work after update 3.00

[js24p]

Please help my hx edit will not run after updating the firmware, hx edit and updater?

[datacommando]

1 hour ago, js24p said:

Please help my hx edit will not run after updating the firmware, hx edit and updater?

Hi,

 

Run on what?

 

You need to supply as much relevant information as possible. Example - your computer and operating system and do you mean that your hardware is functioning but HX Edit cannot connect, or HX Edit fails to launch?

 

Cannot help if the input is too vague.

 

Hope this helps/makes sense.

 

[gsdickson3]

I have the same problem windows 10 . After the 3.0 firmware install i try to install hx edit 3.0 but keep getting an error before it finishes .  Hx edit and helix says no connetion found. Anybody have this problem.

[XichigoX414]

Same issue here. I updated my HX Stomp to the 3.0 firmware first, then updated HX Edit to 3.0. My connection to HX Edit would cut out after a couple of minutes, then HX Edit would become unresponsive.

 

My PC still seems to recognize the unit even though HX Edit crashes. Restarting the program helps.

[HonestOpinion]

15 hours ago, gsdickson3 said:

I have the same problem windows 10 . After the 3.0 firmware install i try to install hx edit 3.0 but keep getting an error before it finishes .  Hx edit and helix says no connetion found. Anybody have this problem.

 

Uninstall HX Edit first. Disconnect the USB cable from your HX device and then download and reinstall HX Edit 3.0 again leaving all checkboxes checked.  Hopefully it will install without error and then connect properly and consistently to your HX device after reconnecting the USB cable.  If it doesn't swap out the USB cable and start experimenting with trying other USB ports.