zgranger Posted November 23, 2020 Share Posted November 23, 2020 Hello, I am running my hx stomp through my computer (windows 10) and I have updated everything and the contents of the update are only showing in the pedal and not hx edit. It shows that I have updated in hx edit but the new effects and the extra blocks are not showing up. Any help would be appreciated. Thank you! Quote Link to comment Share on other sites More sharing options...
phil_m Posted November 23, 2020 Share Posted November 23, 2020 You haven’t updated HX Edit. The number at the bottom of the screen refers to the firmware version on the hardware, not the software version. Quote Link to comment Share on other sites More sharing options...
zgranger Posted November 23, 2020 Author Share Posted November 23, 2020 Thank you! Went to the downloads page and updated. Quote Link to comment Share on other sites More sharing options...
tayamaj Posted November 24, 2020 Share Posted November 24, 2020 I just updated my Edit to 3.00, but I still don't see the Helix 3.00 update. I don't see the 3.00 update for Windows on the update site as well. Quote Link to comment Share on other sites More sharing options...
phil_m Posted November 24, 2020 Share Posted November 24, 2020 2 minutes ago, tayamaj said: I just updated my Edit to 3.00, but I still don't see the Helix 3.00 update. I don't see the 3.00 update for Windows on the update site as well. I’m not sure I understand what you’re saying. You say you updated HX Edit to 3.0 but you don’t see the HX Edit on the update site? On the Downloads link at the top of the site here, just leave the first menu blank and set the second pulldown to “HX Edit”. The latest version will show up on top of the list. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted November 25, 2020 Share Posted November 25, 2020 On 11/24/2020 at 12:04 PM, tayamaj said: I just updated my Edit to 3.00, but I still don't see the Helix 3.00 update. I don't see the 3.00 update for Windows on the update site as well. Sounds like you still need to update to the 3.0 firmware. Look for the link at the bottom of the HX Edit screen for the firmware update. You can update the firmware by clicking on the link with an icon/picture of your device and the version number. Just a heads up. I have seen a post from at least one user who said they had a problem updating the firmware from HX Edit 3.0. If you run into that issue I would revert to and reload the HX Edit version that matches your current firmware version (e.g. 2.92), create backups and then update the firmware from the bottom of the HX Edit screen. Then download and install HX Edit 3.0 again. Quote Link to comment Share on other sites More sharing options...
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