edpauley7 Posted February 24, 2021 Share Posted February 24, 2021 The volume level on my HX Stomp ebbs and flows somewhat without me touching any controls. This happens whether I playing (using different guitars) through my tube amp or studio monitors. This happens on all presets. Any suggestions? Quote Link to comment Share on other sites More sharing options...
brue58ski Posted February 25, 2021 Share Posted February 25, 2021 Bottom line is that shouldn't happen. Without more information, hard to evaluate. Does it happen no matter what the patch is? Quote Link to comment Share on other sites More sharing options...
soundog Posted February 25, 2021 Share Posted February 25, 2021 ...and does it happen on an empty patch (no blocks)? If so, and if you guitar and cable are good (and you are listening using headphones to eliminate other equipment) I'd say you need to open a support ticket! Quote Link to comment Share on other sites More sharing options...
edpauley7 Posted February 25, 2021 Author Share Posted February 25, 2021 Thanks, bru58ski! Yes, as stated above, this happens regardless of what presets I use - including ones I create. Everything seems find for about 5 minutes. of playing and then the volume level drops (i.e., from 10 to 6). As I continue to play for another 5 minutes, the volume quickly jumps back to level 10. BTW, I know it says I've "just startin'" but I have 15 years experienced of using Line 6 modelers and the forums but I haven't encountered this issue before. Quote Link to comment Share on other sites More sharing options...
brue58ski Posted February 25, 2021 Share Posted February 25, 2021 Sorry. Missed the preset comment. Does it happen on every output (headphone, USB,1/4"). And I know it would be a pain but I would be curious what would happen if you were to put a Send at various places in the path including right before the output. It can be set to instrument or line level. Does it happen in those places? I think It might help isolate where the issues are. Is the Stomp new? Quote Link to comment Share on other sites More sharing options...
edpauley7 Posted February 25, 2021 Author Share Posted February 25, 2021 18 minutes ago, soundog said: ...and does it happen on an empty patch (no blocks)? If so, and if you guitar and cable are good (and you are listening using headphones to eliminate other equipment) I'd say you need to open a support ticket! I haven't try it with an empty patch but will do so latter today. Thanks! Quote Link to comment Share on other sites More sharing options...
edpauley7 Posted February 25, 2021 Author Share Posted February 25, 2021 2 minutes ago, brue58ski said: Sorry. Missed the preset comment. Does it happen on every output (headphone, USB,1/4"). And I know it would be a pain but I would be curious if you were to put a Send at various places in the path including right before the output. It can be set to instrument or line level. I think It might help isolate where the issues are. Is the Stomp new? No problem, and your comments and observations are appreciated. I've only used the Helix through my amp and studio monitors (unfortunately, my headphones suck). Your suggestion makes sense and I'll give that a try when I return home later today. Quote Link to comment Share on other sites More sharing options...
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