jgrice1955 Posted March 3, 2021 Share Posted March 3, 2021 Just purchased a new Amp here in Canada and I am pretty disappointed with the lack of transparency from line 6. First the amp had very outdated firmware. Seriously you sell an new amp with a very outdated firmware so it cannot connect to a blue tooth device when purchased. Next discovery was that I needed a Microsoft Windows computer or a Mac to update the firmware. I have not owned a Microsoft computer in years, and I have no interest in Apple computers either. I use linux and have for years. And lets not forget the need to have an outdate USB cable. Yes every household in Canada has a spare USB cable kicking around. Called the vendor and they told me they only sell them they cannot update the firmware. Lucky I was able to track down a Microsoft Windows 7 Laptop. The lack of documentation to update the Amplifi firmware is a disgrace. What a way to treat customers. It would very helpful for customers to know that windows 7 requires a device driver for the amp to be recognized via USB. Yes I finally got the firmware updated. But it would have been nice to know from the get go that this amp would not function until the firmware was updated. Quote Link to comment Share on other sites More sharing options...
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