Markmoore31 Posted March 28, 2021 Share Posted March 28, 2021 I am new to this but, I had version 2.3 on my Helix when I bought it new last Oct. I could not get the thing to do any updates until I bought a new windows 10 computer. I started updating each version from 2.3 up. I did the 2.92 update last night. There was no 3.0 update in Line 6 Updater to choose from. The only version left for me to choose was the 3.01. I started the process at 10 pm and now it's almost 10AM the next morning and the update is still circling. It says UPDATE IN PROGRESS - do not turn off or unplug your device at this time. 1. Should I just let it keep going or should I shut it down, reinstall the 2.92 version HX Edit and start over? 2. It mentions Helix Floor. Footswitches 9&10 (bottom row, middle 2 switches) between steps 9 and 10. What is this in there for? Am I supposed to hit these after it updates to do a factory update? I'm just not sure. Quote Link to comment Share on other sites More sharing options...
silverhead Posted March 28, 2021 Share Posted March 28, 2021 Shut down your Helix device. Download and install HX Edit v3.01. Select to install all components. Then turn on your Helix device and run HX Edit v3.01. Follow the prompts to install the v3.01 firmware. btw..... Line 6 firmware updates are comprehensive. You don’t have to install the intermediate updates, just the most recent one. Quote Link to comment Share on other sites More sharing options...
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