bdallas Posted April 17, 2021 Share Posted April 17, 2021 Is There any updated information on the compatibility issue “StageScape Remote” application and iOS 14 Yet? Quote Link to comment Share on other sites More sharing options...
silverhead Posted April 18, 2021 Share Posted April 18, 2021 No update that I'm aware of. Still not working for me. Quote Link to comment Share on other sites More sharing options...
bdallas Posted April 19, 2021 Author Share Posted April 19, 2021 I guess they did stop supporting the m20d. I had heard they did after Yamaha bought them out. That sucks Quote Link to comment Share on other sites More sharing options...
silverhead Posted April 22, 2021 Share Posted April 22, 2021 I opened a Support Ticket with Line 6 requesting this update. The more the merrier.... Quote Link to comment Share on other sites More sharing options...
silverhead Posted April 26, 2021 Share Posted April 26, 2021 Just want to provide an update on the support ticket I raised. The first response pointed me to Ideascale to provide customer feedback. To that I replied: "I know about Ideascale. I am not requesting a new feature or providing feedback. I am reporting a technical problem as well as a customer support issue and requesting a solution. The product you are selling does not perform as advertised. The lack of support for iOS 14 is a technical deficiency that should be corrected; it’s not a feature idea or negative feedback. It’s a deficiency, as indicated by your marketing materials." Here's the disappointing response: "I'm afraid that you may have elevated expectations about how product software development works in cases of products that are nearing the end of their lifecycle. We don't have any updates for you at this time." So it seems StageScape users should not expect an update to support iOS 14. Anyone who buys this new right now will be justifiably upset. Quote Link to comment Share on other sites More sharing options...
scotterp Posted April 26, 2021 Share Posted April 26, 2021 Here is my ugly solution to this problem... I have an older iPad that cannot be upgraded to the new versions of IOS. I use that iPad ONLY for the Stagescape application. Another band member also has an old iPad and they both work fine with the Stagescape app. I think mine is an iPad 2, and it can't go beyond IOS 9.x. You can probably pick up an iPad 2 for relatively cheap these days. So... use one obsolete device to work with another obsolete device. :( Quote Link to comment Share on other sites More sharing options...
silverhead Posted April 26, 2021 Share Posted April 26, 2021 Yes, that’s an available option. I’m not concerned that Line 6 has stopped supporting the StageScape. Every product reaches its end-of-life and updates stop. My concern is that they are still selling it new and advertising that it can be used with an iPad. They don’t say that the iPad can’t run the current iOS. Unsuspecting new buyers, if any, will be justifiably irate. I just don’t understand why it’s still being sold at full price with no plans to update. Seems to me an inventory clearance EOL sale at a significant discount, with an acknowledgement of iOS 14 incompatibility, would be a good idea. 2 Quote Link to comment Share on other sites More sharing options...
bdallas Posted April 29, 2021 Author Share Posted April 29, 2021 They also are giving misleading FAQ section on the situation Q: I updated the firmware on my StageScape M20d, and now the StageScape App won't work? A: The firmware on your StageScape M20d and the StageScape App must be the same version. So if you updated the firmware on your mixer, be sure to download the updated App from the Apple App store." I would think this alone would makes them liable if nothing else Quote Link to comment Share on other sites More sharing options...
Perio0 Posted November 11, 2021 Share Posted November 11, 2021 Just a quick addition to this discussion. I have opened two times a ticket at Line 6 technical support and got just the information that Line 6 representatives do not know when and what might be ahead to overcome the missing inter-connectivity between StageScape and iPAD. By the way, that's what I got in Europe. It is puzzling. I guess, the folk from Line 6 follow the discussion in these blogs. So Line 6 folks, to refer to Shakespeare: Support or not support, that is the question? Please let us know: Yes - Maybe - No Quote Link to comment Share on other sites More sharing options...
spivo Posted February 7, 2022 Share Posted February 7, 2022 Is there any experience that the current iPadOS 15.3 is compatible with the StageScape Remote App? With iPadOS 14.0 there was also an incompatibility, but for example with iPadOS 14.4.1 it worked again. Thanks Quote Link to comment Share on other sites More sharing options...
kaeufeler Posted September 4, 2022 Share Posted September 4, 2022 Hi guys, I had a case open for 2 years regarding iOS APP. I never got a concrete statement that there will be an update. This is not a good business policy, customers need to be informed when a product is end of live. But please not like this.... No concrete answer for over 2 years. I will not buy Line6 products in the future and will not recommend any. To the moderator: please publish my message so that other customers know where they stand. Quote Link to comment Share on other sites More sharing options...
silverhead Posted September 4, 2022 Share Posted September 4, 2022 I believe this was resolved by Apple in a not-too-distant iOS update, 14.something I believe it was. Apple broke it - not Line 6 - by releasing an update that apparently was non-compliant to their specs in some specific detail used by the StageScape Remote app. I haven’t checked it since to see if iOS 15 works. Quote Link to comment Share on other sites More sharing options...
spivo Posted December 5, 2022 Share Posted December 5, 2022 works with IPadOS 16.1.1! Quote Link to comment Share on other sites More sharing options...
Silverband1 Posted January 28 Share Posted January 28 Mit welchem Wlan-Stick funktioniert es? Mit meinem Linksys AE 1000 funktioniert es leider nicht. Ich habe IpadOS 16.3. Quote Link to comment Share on other sites More sharing options...
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