Cannot record mic-source DI (via USB8)

[greeneagle]

Hi,

I use a (Hardware-) Helix for all my recordings  and especially the way of "recording dry and processing afterwards" (with Helix Native) works fine - but only for the source Guitar-In (USB-7).

I recently tried to do the same with a mic-signal and expected the unprocessed signal being available on USB-8 but I have no opportunity to select the source "USB-8" in my DAW (Cubase 10 on Mac Catalina). A deeper look in the Studio Setup of Cubase reveals, that only the Inputs 1, 2 ,7 and Outputs 1,2  are marked active, the remaining ports are shown as "Inactive" (and I cannot alter the state in "Studio Setup" of Cubase). In Global Settings of Helix "Re-amp Source" points to USB-8 and is assigned to "Mic", which imho should be correct.

So, any idea how to switch the "Inactive" ports to "Active"?

 

Thanks in advance ;-)

 

[gavinoneill]

Mm strange one. What sample rate are you using in Cubase? If it’s greater than 48 k you need to use the enhanced line6 driver (see page 68 in manual). Do all channels show up in the Mac audio midi settings in system prefs?

[datacommando]

On 7/21/2021 at 9:10 PM, greeneagle said:

So, any idea how to switch the "Inactive" ports to "Active"?

Hi,

 

I haven’t used Cubase for years, but check this at 1:35 to see if it helps - this one is Windows, but should be the same on a Mac.

 

Hope this helps/makes sense.