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48v into send/return by mistake. Will it damage?


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Help! I accidentally sent the power mic 48v out of TC Helicon voice live into my Helix send/return imputes. Will it damage it as my screen has gone black when turned on the Helix but everything else seems to be working.?

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AFAIK, that'll make it sound weird, but won't cause damage. You can get an in-line Phantom power blocker to prevent that in the future.

If the screen is still black after a couple of reboots, use HX Edit to do a backup, then do a Factory Reset by booting while holding FS 9+10.

If that doesn't fix it, call support!

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