soundchaser Posted April 2, 2022 Share Posted April 2, 2022 Just bought the Power Pack Model Pack. I've installed all of the other purchased model packs and am having a hard time with this one. First, I followed all of the instructions in the purchase email. Launched License Manager, authorized my computer and device and only the other previously purchased add-ons show up. I power cycled the HD500. I read the FAQs. The new model pack doesnt show up in My Computer nor on the POD HD500 screen in License Manager. Quote Link to comment Share on other sites More sharing options...
silverhead Posted April 2, 2022 Share Posted April 2, 2022 The Power Pack is not compatible with the POD HD series. https://shop.line6.com/software/model-packs/power-pack.html I think the return policy is 15 days for full refund. Open a support ticket: https://line6.com/support/tickets/add.html Quote Link to comment Share on other sites More sharing options...
soundchaser Posted April 2, 2022 Author Share Posted April 2, 2022 Thank you! Quote Link to comment Share on other sites More sharing options...
Fujii_Yakumo Posted April 26, 2022 Share Posted April 26, 2022 Has the problem been solved？the same situation on my POD HD PRO X Quote Link to comment Share on other sites More sharing options...
silverhead Posted April 26, 2022 Share Posted April 26, 2022 On 4/26/2022 at 5:59 AM, lianxue said: Has the problem been solved？the same situation on my POD HD PRO X There’s no solution because there’s no problem. Read my earlier post. If you buy software that is clearly described as not compatible with your hardware, don’t be surprised when you can’t use it. Quote Link to comment Share on other sites More sharing options...
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