Native free trial not working on Mac Studio M1 Max

[boynigel]

I inquired about a week ago as to whether Native runs on my computer and was told it did, but after installing last night, when I open pro tools (Artist V22.5.0.192), I get the message, "the following plugin (Native) failed to load because it is not a valid 64 bit AAX plugin".

 

Okay, what did I do wrong here?  Mac is running Monterey 12.3.1

[datacommando]

On 7/3/2022 at 2:41 PM, boynigel said:

I inquired about a week ago as to whether Native runs on my computer and was told it did, but after installing last night, when I open pro tools (Artist V22.5.0.192), I get the message, "the following plugin (Native) failed to load because it is not a valid 64 bit AAX plugin".

 

Okay, what did I do wrong here?  Mac is running Monterey 12.3.1

 

I'm going to guess that this is more to do with ProTools being temperamental with that awful AAX plug in thing that Avid uses.

 

The easy way to check out if Native is functioning correctly is to open it up in GarageBand - it ships installed on every Mac. 

 

You could also download any of the freebie and or demo DAWs that are available and see if/how Native runs on them.

 

You did get replies from other user's telling you that Helix Native works fine for them on their M1 Macs - They have no reason to try and deceive you.

 

Anyhow - at the moment what you have is the demo - it is not a financial disaster, thus far it has cost you nothing but time.

 

Hope this helps/makes sense.

 

EDIT:

I just noticed that you have the Pro Tools Artist version.
I'm not sure about this version, but IIRC ProTools First would NOT load any third party plugins that had not been download from Avid.

Really - I don't like ProTools.

 

[boynigel]

On 7/3/2022 at 10:54 AM, datacommando said:

 

I'm going to guess that this is more to do with ProTools being temperamental with that awful AAX plug in thing that Avid uses.

 

The easy way to check out if Native is functioning correctly is to open it up in GarageBand - it ships installed on every Mac. 

 

You could also download any of the freebie and or demo DAWs that are available and see if/how Native runs on them.

 

You did get replies from other user's telling you that Helix Native works fine for them on their M1 Macs - They have no reason to try and deceive you.

 

Anyhow - at the moment what you have is the demo - it is not a financial disaster, thus far it has cost you nothing but time.

 

Hope this helps/makes sense.

 

EDIT:

I just noticed that you have the Pro Tools Artist version.
I'm not sure about this version, but IIRC ProTools First would NOT load any third party plugins that had not been download from Avid.

Really - I don't like ProTools.

 

yeah, we know you hate protools.  LOL. ...as evidenced in your very first sentence no less(and last).  well, I hate garage band because I just tried to see if I Native showed up in it and I couldn't even find a damned mix window to look for it in.  gave up after 5 minutes.   like I've been saying-  the evil you know.

 

I've had no issues opening and running other 3rd party plugins so this is unique to Native.  Maybe I'll try Reaper, which was the DAW I was considering changing to before ultimately deciding to stick with...wait for it- the evil I already know...well, for the most part.

 

I think protools has become the Gibson of the DAW world.  Once great, but ultimately eclipsed by other companies while it rested on its laurels.  Gibson's greatest competition is its ghost.  perhaps the same can be said for PT?

 

now let's see if I can navigate Reaper any better than GB...

 

EDIT-  okay, I just downloaded Reaper and I was able to open Native.  Weird DAW, every time I opened a plugin, the Reaper windows would disappear, showing only the plugin selected.  So we've established that Native works w/M1 computers.  Now the question is, does/can it work in PT?

[datacommando]

On 7/3/2022 at 5:45 PM, boynigel said:

Now the question is, does/can it work in PT?

That might be a question that needs to be raised with Avid - I had a quick look at their support section and I’m not sure if it is relevant, but I did see something about HD drivers needing to be updated to work correctly. I made me depressed, so I bailed out! LOL!

 

Oh, yeah, GarageBand doesn’t have a mix window, it’s all there right in front of you. 

 

The truth is out there!
 

 

 

 

[datacommando]

On 7/3/2022 at 5:45 PM, boynigel said:

like I've been saying-  the evil you know.

 

I found this while I was downloading an update to an old soft synth (Podolski), not sure how relevant it is in your situation.

 

The current version of Avid's toolkit for building AAX plug-ins is not compatible with the Apple SDK needed to build plug-ins for Apple's new ARM/M1 processors. We are therefore not able to provide updated AAX versions on macOS, neither for Intel CPUs, nor for Apple M1. If you're a Pro Tools user on macOS, please continue using the previous version of Podolski for the time being. Once the AAX toolkit supports Apple's M1 processor architecture, we will provide new AAX versions for macOS, with support for Big Sur and both Intel and Apple M1 CPUs.

 

Hope this helps/makes sense.

[boynigel]

On 7/5/2022 at 7:32 AM, datacommando said:

 

I found this while I was downloading an update to an old soft synth (Podolski), not sure how relevant it is in your situation.

 

The current version of Avid's toolkit for building AAX plug-ins is not compatible with the Apple SDK needed to build plug-ins for Apple's new ARM/M1 processors. We are therefore not able to provide updated AAX versions on macOS, neither for Intel CPUs, nor for Apple M1. If you're a Pro Tools user on macOS, please continue using the previous version of Podolski for the time being. Once the AAX toolkit supports Apple's M1 processor architecture, we will provide new AAX versions for macOS, with support for Big Sur and both Intel and Apple M1 CPUs.

 

Hope this helps/makes sense.

Thanks but I got it up and running via L6 support ticket.  had to trash a bunch of folders and reinstall.  Free trial version is up and running.  Their sale is ending in a couple of days so I'll probably buy it for the sale price of 69.99 while I still can.  do you know offhand if I'd need to uninstall the free version and then install the purchased version, or would the purchase just take over the free version?

[datacommando]

On 7/9/2022 at 6:30 PM, boynigel said:

Thanks but I got it up and running via L6 support ticket.  had to trash a bunch of folders and reinstall.  Free trial version is up and running.  Their sale is ending in a couple of days so I'll probably buy it for the sale price of 69.99 while I still can.  do you know offhand if I'd need to uninstall the free version and then install the purchased version, or would the purchase just take over the free version?

 

Hi,

 

AFAIK - all you need to do is authorised the installed demo version with the license details from your account. It's about five years since I installed mine from the demo to full version. You should find it listed under your Purchase History listed as Helix Native for Helix owners. Also check under Product Activations where you will find the Code needed to activate the full version.

 

Grab it quick, while it's still on offer.

 

Hope this helps/makes sense.

[boynigel]

On 7/9/2022 at 2:05 PM, datacommando said:

 

Hi,

 

AFAIK - all you need to do is authorised the installed demo version with the license details from your account. It's about five years since I installed mine from the demo to full version. You should find it listed under your Purchase History listed as Helix Native for Helix owners. Also check under Product Activations where you will find the Code needed to activate the full version.

 

Grab it quick, while it's still on offer.

 

Hope this helps/makes sense.

Got it for $69, integrated pretty seamlessly. This purchase has me even more locked in to the Helix ecosystem now.  Hmmm...now what'll I do when Fractal finally notifies me that it's my turn on the waitlist for the FM9? ;)

[datacommando]

On 7/10/2022 at 6:08 AM, boynigel said:

Hmmm...now what'll I do when Fractal finally notifies me that it's my turn on the waitlist for the FM9? ;)

Hmmm… spend more money - or, wait for the next Helix firmware update - it’s free! Yay!

[boynigel]

On 7/10/2022 at 7:19 AM, datacommando said:

Hmmm… spend more money - or, wait for the next Helix firmware update - it’s free! Yay!

Yeah but the firmware updates can't give you more horsepower...which can be a factor in making things sound better.  That said, i've heard both units be made to sound terrible, and both sound fantastic.  Everyone says Fractal has better tone, but my suspicion (based on youtube videos) is that fractal just spends more time dialing in their presets so it sounds better out of the box.  When fractal pulls my number on the waiting list, i'll purchase it, but it will have to sound significantly better for me to keep it.  I wouldn't look forward to learning a new operational language unless the tones are astoundingly better.  Then i can just sell it for a profit.  ;)

 

Oh yeah- any whispers of when the next firmware update is coming?  Probably wouldn't be as major as the last one if i had to guess.

[datacommando]

On 7/11/2022 at 4:29 PM, boynigel said:

Yeah but the firmware updates can't give you more horsepower...which can be a factor in making things sound better.  

 

Oh yeah- any whispers of when the next firmware update is coming?  Probably wouldn't be as major as the last one if i had to guess.

 

 

The firmware can give you more horse power - you have just bought Helix Native for a bargain price, and the thing about Native is it is only limited by the power of your computer. it usually matches the settings to your hardware unit - Helix , Stomp, FX, whatever, but you have the option to turn that off and really create a monster. Check the preferences. Try that with a Fractal box.

 

The discussion over on TGP regarding Line 6 firmware "Helix 3.2" is currently up to 367 pages of speculation - but it is going to be big.

 

The reason we are at still at 3.15 is because that should have really been part of 3.2, except the thing evolved in to some sort of juggernaut, and that chunk was released to keep the troops happy. As for what is in it, and when it will hit the streets is anybody's guess. Digital Igloo occasionally drops a few teaser hints over in the TGP threads, although commits to nothing, but if you though 3.15 was "major" - this way beyond that. Every release date that people have guessed so far have been and gone, but as Eric (Digital Igloo) always says in these instances is, it will be "SOON".

 

 

[boynigel]

On 7/11/2022 at 12:28 PM, datacommando said:

 

The firmware can give you more horse power - you have just bought Helix Native for a bargain price, and the thing about Native is it is only limited by the power of your computer. it usually matches the settings to your hardware unit - Helix , Stomp, FX, whatever, but you have the option to turn that off and really create a monster. Check the preferences. Try that with a Fractal box.

I get it in relation to the power of one's computer, but my LT is dual-DSP to the Fractal's quad-DSP.  I don't get how a firmware update can get me more HP...unless it's via a technical achievement that allows it to run more efficiently, requiring less of the processors? quasi-HP?

 

I seldom max out CPU creating a preset, so I'm certainly not hyper-focused on this, but it sure is nice knowing you have all the power you'd need in any situation.   "you have the option to turn that off and really create a monster"  Turn "what" off?  sorry, lost me here.

On 7/11/2022 at 12:28 PM, datacommando said:

The discussion over on TGP regarding Line 6 firmware "Helix 3.2" is currently up to 367 pages of speculation - but it is going to be big.

Nice!

 

[datacommando]

On 7/11/2022 at 6:02 PM, boynigel said:

but my LT is dual-DSP to the Fractal's quad-DSP

 

Ah, ha - I guess that will depend if Fractal can get hold of the processors - if it hadn't escaped your attention, there does seem to be a world-wide shortage of chips due to the recent pandemic. It may be a long wait.

 

On 7/11/2022 at 6:02 PM, boynigel said:

Turn "what" off?  sorry, lost me here.

 

Hardware Compatibilty Mode - find it by clicking on the small gear icon in the lower left hand corner of the Native GUI window. While you are there click the question mark icon and check the Pilot's Guide. The compatibly mode is on page 14.

 

:-)

[boynigel]

On 7/11/2022 at 1:54 PM, datacommando said:

 

Ah, ha - I guess that will depend if Fractal can get hold of the processors - if it hadn't escaped your attention, there does seem to be a world-wide shortage of chips due to the recent pandemic. It may be a long wait.

 

Of course.  I was speaking in terms of if that weren't the case.  Still don't get how firmware update can give my LT more HP, but i guess at this point i've hijacked my own post.

[datacommando]

On 7/11/2022 at 7:17 PM, boynigel said:

Still don't get how firmware update can give my LT more HP, but i guess at this point i've hijacked my own post.

Ahh! When I said that a firmware update can give you more HP, that comment was actually in reference to Helix Native, which when it has the “Hardware Compatibility” switched off, it can run unfettered by limitations of the onboard DSP of your LT, your computer is not shackled like the Helix hardware. You may have misconstrued my comment, but if you ever want to use 2 poly capo blocks in a preset use HXN with compatibility off.

 

Having said that, there have been rumours that the Helix “core” is undergoing another streamlining modification to make everything run more efficiently - Note: it was just a comment I read on TGP, take with rather a large pinch of salt.

 

Have fun!

[kmcnall]

I also haver a Mac Studio M1 Ultra under 12.4.   Whether running in M1 or Rosetta mode, Helix Native will not work with my DAW (Digital Performer().   It runs fine on my old Imac with the save Monterrey OS version (12.4).   It  crashes DP hard.    I can't open any project using the plugin.

 

Line6 is quite unreachable for support these days.    I have opened a ticket with them.   They do not really mention Monterrey support much that I can tell.  I sincerely hope they are working to support the M1 and at least Rosetta for this important new Mac model.