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JTV-69 Volume Control Problem

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I have a problem with my JTV-69 volume control. The control works normally for the mags or models, through the digital cable. Through the 1/4" jack and normal guitar cable, the volume control works normally with the mag pickups, but with modeling on turned on, the volume at max is normal, but drops to zero with a small rotation off of maximum volume. So, no ability to adjust volume with models, through 1/4" jack. I've tried reloading the JTV firmware with the Monkey; no change.

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