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Helix as audio interface and Band-in-a-box

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Hello I’m Guido from Italy .

I use Helix floor as audio interface on windows 10 pc , next time go to Mac, and works fine with DAW Cubase elements and Reaper.

I have a problem with Band-in-box software that I use to compose simple backing track.

Audio signal from this program is inaudible it doesn’t go through Helix so I don’t ear any sound from this software .

In windows audio setting all seems ok , but in windows mixer I don’t see any signal.

Probably is a problem of setting and maybe of midi setting , but I am not an expert and I can’t be able to found the right setting.

Can you help me ?

Thanks in advance 

Bye from Italy 

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