digeratti Posted October 1, 2023 Share Posted October 1, 2023 Having repeatedly attempted to register my new Catalyst 60, only to receive the message: Serial number is not recognized, I'm ready to return it! Please, explain why I cannot register my amplifier which was delivered today from Sweetwater, so that I can be accurate as to why I am returning it to them. Quote Link to comment Share on other sites More sharing options...
silverhead Posted October 1, 2023 Share Posted October 1, 2023 I suggest you open a support ticket first. Line 6 can help you get it registered and explain what the issue is. Use the Support link at the top of this page, then select Contact Support. 1 Quote Link to comment Share on other sites More sharing options...
rd2rk Posted October 1, 2023 Share Posted October 1, 2023 Unless, of course, you just don't like it, in which case no excuse is necessary. Just be honest. Tell them "I don't like it." It's OK, they really don't especially care WHY unless it's defective, which prevents them from re-selling a defective item. Quote Link to comment Share on other sites More sharing options...
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