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Updating firmware on brand new unit...


Cygnus__X1
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I updated the firmware on my new Helix floor unit, making sure my HX Edit was up to date beforehand. Everything seems to have gone smoothly. Do I have to do the "Power Off while holding the two foot switches" step even though I do not have any custom presets? I think also the video said to restore the unit from the backup file that I made. Is that necessary for a brand new unit? Thanks for any help.

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If you have a brand new unit and nothing on it that you want restored you don’t need to perform the restoration step. Although it may not technically be required, I would perform the recommended factory reset because that’s how the newest factory presets get installed on your device. 

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