zoid Posted January 9 Share Posted January 9 My computer seems to have crashed and rebooted while updating my Helix rack from 2.60 to 3.70. I was away for a minute and when I came back the computer was on the login screen. The Helix is saying Boot failure, Entered update mode. And when I start HX edit it says no device connected. What do I do now? Quote Link to comment Share on other sites More sharing options...
silverhead Posted January 9 Share Posted January 9 Follow the installation instructions that inform you that this is a normal and expected point in the process when updating from versions prior to v2.80. Here is there relevant quote from the installation procedures: If your Helix Floor/Rack/LT is currently running firmware 3.15 or older, halfway through the update to 3.70, Helix's LCD reads "Boot Failure. Entered Update Mode!" THIS IS NORMAL. Breathe deep, everything is fine. You're almost there. HX Edit will display a message indicating the device must be reset. Click resume and wait for the second part of the update to complete. However, having not done this here is how to proceed: 1 Quote Link to comment Share on other sites More sharing options...
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